Type: Power Washing
Lead Grade: B
Name: Ajay (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Belton
Intro:
At Phone Staffer, we help home service companies generate leads through effective cold calling strategies. In this transcript, we reached out to a homeowner in [redacted] to offer an estimate for power washing services. The homeowner agreed to schedule a morning appointment between 8 and 10 AM on an upcoming Saturday. This is an excellent example of how outbound cold calling can assist home service companies in securing more leads and appointments directly. If you’re looking to improve your home service lead generation or want to know how to cold call for leads for your home service company, this tried-and-tested method can significantly boost your customer base. Below is the redacted transcript from this successful interaction.
Ai Transcript:
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Phone Staffer Caller: Hi, who is this?
Lead: Hey this is Lisa with Jonathan’s Power-Washing.
Phone Staffer Caller: Okay? Are you still at (redacted)?
Lead: Mm-hmm.
Phone Staffer Caller: Thanks for confirming. We’re actually in the area this week working on a few of the neighbors’ properties. I’d like to check if you’d be interested for an estimate with exterior power-washing?
Lead: Oh, so Jonathan? I have never heard of you guys.
Phone Staffer Caller: Mm-hmm, I see. Well, this is actually a good time to still be in the area starting on Saturday. So, that’s gonna be October 5th until Thursday. So, if you want, one of our estimators can drop by your area and then give you an estimate and all the information that you need.
Lead: Okay, can you tell me which homes you have done here?
Phone Staffer Caller: Oh, with regards to that, I don’t have all the information since we’re a third-party contractor of Jonathan’s Power-Washing. But, since our estimator is already in the area by Saturday, they can have all the information that you need answered. That’s what I can guarantee you.
Lead: So, they would come by Saturday and give me an estimate?
Phone Staffer Caller: Yes, they will be there Saturday up until Thursday.
Lead: Okay, depends on your availability as well?
Phone Staffer Caller: That’s fine. I don’t know when I’ll be home, but that’s fine. If you want to stop by and give me an estimate, we’ll try.
Phone Staffer Caller: I see, but yeah, would you be there on Saturday? They have a Saturday first thing in the morning?
Lead: I’ll be here in the morning, but not in the afternoon.
Phone Staffer Caller: They have a schedule in the morning like 6 a.m. to 8 a.m. They have 8 to 10.
Lead: Yeah, 8 to 10 is fine.
Phone Staffer Caller: 8 to 10 is fine, awesome. Let me take note of that one. Just a few questions though, to give you the schedule. You’d be available 8 A.M. to 10, and then after that you will not be available, right?
Lead: Yeah, yeah.
Phone Staffer Caller: Okay, okay. So yeah, let me just confirm your best contact number that they can call you. Is this the one ending in (redacted)?
Lead: Yes.
Phone Staffer Caller: Awesome, thanks for that. And, can I also have your best email address that they can send the confirmation to?
Lead: Can you just text it to me?
Phone Staffer Caller: Oh, with regards to that, they’ll be actually calling you and then sending an email for confirmation?
Lead: I really don’t want to give you my email. You can just stop by between 8 and 10.
Phone Staffer Caller: Sure, sure. No worries. I do understand that. And, how about your address? Can I also confirm, I have here (redacted)?
Lead: Mm-hmm.
Phone Staffer Caller: Okay, awesome. Okay, thank you.
Phone Staffer Caller: All right, and then I’m sorry, I’m speaking to Ajay? Your first name is Ajay, correct?
Lead: Yes.
Phone Staffer Caller: Okay, thank you. Okay, so we’re all set here, Ajay. Just before we hang up, I just want to have a quick recap. So, you mentioned that you’re interested to get an estimate but you’ll be available in the area between 8 a.m. to 10 a.m. That’s going to be on Saturday, October 9.
Lead: Okay, thank you.
Phone Staffer Caller: You’re welcome.
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