Type: Power Washing
Lead Grade: B
Name: Nora (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Bentonville
Intro:
At Phone Staffer, we specialize in home service lead generation through effective cold calling strategies. In this redacted transcript, we reached out to a potential customer living on Waverly Way to offer a free estimate for power washing services. The homeowner expressed interest in driveway and exterior cleaning, opting to have the company follow up with a quote. This is a perfect example of how our cold calling efforts can help home service companies get more leads and book appointments. If your home service business is looking to improve its outbound lead generation strategy, cold calling can be a highly effective approach. Below is the redacted information from this successful lead interaction:
Ai Transcript:
**Phone Staffer Caller**: Hello. My name is Michelle. Am I speaking with David Smith?
**Lead**: No, you aren’t.
**Phone Staffer Caller**: Oh, by the way, ma’am, this is Michelle with (redacted). And the reason why we’re calling is we will be conducting a free estimate along Waverly Way this week. So we just want to know if you’re interested for a free estimate to powerwash your driveway or outside of your house.
**Lead**: OK.
**Phone Staffer Caller**: Great. I will go ahead and send your number to—
**Lead**: I have family who live on Waverly. That’s why this number is associated with it. But I will send your number to them.
**Phone Staffer Caller**: Thank you, Ma’am. I would like to update my records, ma’am, because the one that I show here is 1290 Northeast. So is this the address that we have, 1290 Northeast Waverly Way?
**Lead**: Yes, that’s the right address. And for the time being, it’s a fine phone number to use because I’m living there right now. So it’s OK to leave as it is.
**Phone Staffer Caller**: OK. So if you want, ma’am, we can call you back on Monday. It’s going to be the company owner himself who will call you back on Monday to give you a code for the free estimate before visiting. How about that? Because we offer several services.
**Lead**: Yes.
**Phone Staffer Caller**: We offer several services, ma’am, like, for example, exterior of the house, sidings, gutters, roof, and driveway. So when to give you a code, we can call you back on Monday. Are you going to be available Monday morning, next week? Like 10 o’clock?
**Lead**: Yes.
**Phone Staffer Caller**: OK. And how are you related to David, ma’am, are you somehow like a relative? Wife?
**Lead**: I’m a daughter, actually.
**Phone Staffer Caller**: OK, can I just get your first name, ma’am?
**Lead**: Yes, it’s Nora, N-O-R-A.
**Phone Staffer Caller**: OK, and to complete my notes, ma’am, since it’s going to be (redacted) who will call you back on Monday, are you going to be interested to inquire about driveway service, which exact part of the house?
**Lead**: Yes, I think the driveway per door. I’m going to, yeah, I’m going to just patch off my parents and see what they’re thinking, but you’re welcome to call.
**Phone Staffer Caller**: OK, ma’am. And for a notification about the service that we cover, ma’am, can we have this email on file? Joanne.LaBianca@(redacted)?
**Lead**: LaBianca? That should be fine.
**Phone Staffer Caller**: OK. All right, ma’am. So just a quick recap, we’re going to call you back on Monday next week around 9 o’clock in the morning on the (redacted) to give you a code about driveway service power washing, OK? Please keep your lines active, all right?
**Lead**: Thank you so much, Ms. Nora.
**Phone Staffer Caller**: Yes. Have a good day.
**Lead**: You too, ma’am.
**Phone Staffer Caller**: Bye for now.
**Lead**: Bye.