Type: Power Washing
Lead Grade: B
Name: Wala (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Bethesda
Intro:
At Phone Staffer, we specialize in home service lead generation through effective cold calling strategies. In this particular call, we connected with a homeowner in Maryland who expressed an interest in power washing services for their property. The homeowner, who also serves on the HOA board, requested more details and booked an appointment to receive a free estimate for their house’s exterior. Cold calling for leads like this showcases how outbound efforts can help home service companies build relationships and generate more business opportunities. Below is the redacted information from the call to ensure the privacy of individuals involved.
Ai Transcript:
**Phone Staffer Caller:**
Hello, yeah hi, good morning. I’m looking for Nigar.
**Lead:**
Nigar, how can I help you?
**Phone Staffer Caller:**
Oh yeah, this is Anne with (redacted). Are you still on (redacted)? How are you doing this place?
**Lead:**
Oh great, actually we are in the area this week, working on a few of our neighbors’ properties. When was the last time you had the exterior of your house washed?
**Lead:**
It’s something that we do through the HOA, so I wouldn’t want to do it just for ourselves. But if you would like to send me the information, I’m actually on the HOA board. It’s something that we can look into in the near future.
**Phone Staffer Caller:**
Oh, I see. Actually, since we’re already in the area next week, we have an estimator who can give you a free estimate for your garage. This is no commitment, no obligation. Maybe you’d want to hear out an offer and see the numbers if it works for you?
**Lead:**
Why would I just wash the garage?
**Phone Staffer Caller:**
Um, no, we wash—power wash—your house, the exterior of your house.
**Lead:**
Okay, but you said garage.
**Phone Staffer Caller:**
I’m sorry for that one. Please don’t mind that word, I’m really sorry about that, Nigar.
**Lead:**
No worries. Sure, feel free to pass my information to them.
**Phone Staffer Caller:**
Okay, so for this, Nigar, I just need to ask a few more questions. I wanted to check I have the correct phone number that I’m calling. It’s (redacted), correct?
**Lead:**
Yes.
**Phone Staffer Caller:**
Okay, and the house—or I mean the address is (redacted), right?
**Lead:**
Okay, give me a second…
**Phone Staffer Caller:**
And I just wanted to ask, when are you available? Will someone be home any day next week?
**Lead:**
Oh, anything next week works.
**Phone Staffer Caller:**
So, would you appreciate a call in advance on another day?
**Lead:**
So, you’re not doing it…?
**Phone Staffer Caller:**
Oh, what time during the day?
**Lead:**
Okay, give me a second here, let me check that.
**Phone Staffer Caller:**
Okay, so we are available from 8 a.m. to 10 a.m., and from 4 p.m. Which time would work best for you?
**Lead:**
Morning works.
**Phone Staffer Caller:**
8 a.m. to 10 a.m., right?
**Lead:**
Yeah.
**Phone Staffer Caller:**
Okay, I’m sorry, it needs to be between 9 a.m. to 10 a.m. because I’ll be dropping my son at school, so I won’t be home before that.
**Phone Staffer Caller:**
Okay, no worries. So, for this, do you prefer a confirmation message or email? What is your best email address?
**Lead:**
It’s (redacted).
**Phone Staffer Caller:**
Okay, perfect. So, I’ll do a quick recap. Your phone number is (redacted), and the address is (redacted). You prefer the calls between 9 a.m. to 10 a.m., right?
**Lead:**
Yes, please.
**Phone Staffer Caller:**
Okay, then. Thank you for this information, Nigar, and please expect a call on Monday from our estimator.
**Lead:**
Okay,