Type: Power Washing
Lead Grade: B
Name: Thierry (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
At Phone Staffer, we use proven outbound lead generation and cold calling techniques to help home service companies get more leads. In this transcript, we reached out to a homeowner in Charlotte, North Carolina, to offer a free estimate for power washing services. The homeowner expressed interest and scheduled an appointment for an exterior house cleaning estimate. This conversation highlights how cold calling for leads can be an effective strategy to generate new business opportunities for home service companies. Below, we have redacted sensitive information to protect the homeowner’s privacy.
Ai Transcript:
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Phone Staffer: Hello, this is Anne and I’m calling with (redacted).
Lead: So Terry, I’m calling because we will be working at Oak Street tomorrow with some neighbors’ property. So I’m just calling to check if you’ll be interested in getting a shared account at free estimate. On getting the free estimate. Do you powerwash the exterior of the house?
Phone Staffer: Hmmm, free estimate? Sorry, you said free estimate on what?
Lead: Yeah, about powerwashing on the exterior of the house.
Phone Staffer: Oh, washing from outside?
Lead: Yes, true.
Phone Staffer: Ok, no problem.
Lead: Thank you.
Phone Staffer: Tomorrow will be your best chance to rush, right? To come by.
Lead: Oh, it’s ok. What time is the best time for you to visit?
Phone Staffer: What time are you gonna be at (redacted)?
Lead: We will be from 9am up until the afternoon. We will be available tomorrow, but we will be on Wednesdays from 9am up until 7pm. So, what time is the best time for you?
Phone Staffer: No, no. Before noon we will be home. It’s normally, my wife is gonna be there before noon, that would be around 11 am… ah, eleven… ah, or twelve or nine… twelve o’clock will be good.
Lead: Ok, so we will visit you 12 pm, 12 noon, um, on Wednesday the 20th. Is this the best callback number that I can use, the number ending with (redacted)?
Phone Staffer: Yes.
Lead: Good, so, um, Terry, your last name is (redacted)?
Phone Staffer: Yes.
Lead: So, that would be a free estimate of a full executive year of the house, and that would be on the 20th around 12 pm. So you mentioned that your wife would be there, right?
Phone Staffer: Ok, I will be there too.
Lead: Oh, you would be there too. So, you will be the one to speak with our estimators, right?
Phone Staffer: I think so, because you said this is gonna be a free estimate, then you gave me the estimate, and then I couldn’t say if I was asked to call you, or not.
Lead: Yep, you’re correct. Anyways, just to give you a heads up, it really is a non-obligation, no pressure. We will just provide you the estimate and we’ll see how it goes, right?
Phone Staffer: Ok.
Lead: So, this would be in (redacted) Oak Street in Charlotte, North Carolina (redacted), right?
Phone Staffer: Ok, yeah.
Lead: Good. So I will just set an appointment with (redacted) for you on Wednesday and, that would be… You will be needing your email address for an email confirmation. Do you happen to have your email address?
Phone Staffer: Uhh, no no, I can’t give you the email because it’s too full already.
Lead: Exactly. So just a quick recap. I have you confirmed for a free estimate of the full exterior on Wednesday the 20th at 12 p.m., and you will be the one to speak with our estimators, Terry (redacted), right?
Phone Staffer: Yes.
Lead: And the phone number will be (redacted) ending number. We’ll call you 15 minutes prior to your appointment date, okay Terry?
Phone Staffer: Okay thank you.
Lead: Uh huh. And just to give you a heads up, this is non-obligation, no pressure. They will just be able to come out, see what we can offer, do an estimate, and get it cleaned up.
Phone Staffer: Thank you.
Lead