Type: Power Washing
Lead Grade: B
Name: Thomas (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
At Phone Staffer, we help home service companies grow their businesses through cold calling and outbound lead generation strategies. In this call, we reached out to a homeowner in Sherlock, North Carolina to offer power washing services. While the homeowner was not interested in having their house washed, they did express interest in getting an estimate for their driveway. An appointment was booked for the following Friday to get an estimate for the power washing service. This interaction is a prime example of how cold calling for leads can open conversations that generate qualified interest and bookings.
If your home service company is looking to get more leads through cold calling techniques, this is an effective strategy to consider. Below is the redacted call information:
Ai Transcript:
Phone Staffer Caller:
Hi, this is Thomas.
Lead:
Hi, Thomas.
Phone Staffer Caller:
Yes. Hi, this is Ann with (redacted). Are you still at (redacted)?
Lead:
Yes.
Phone Staffer Caller:
Great, we are in the area this week and we are working on a few of the neighbor’s properties. When was the last time you had the interior of your house washed?
Lead:
Oh, thanks for calling. It’s been a while, but I think we are good and we are not going to go with that right now. Do you do power washing for like sidewalks?
Phone Staffer Caller:
I am sorry?
Lead:
Do you do power washing for like concrete?
Phone Staffer Caller:
Yes, with patio driveway.
Lead:
Maybe we could talk about that? Not the house. Not interested in that. We’re interested in maybe a driveway.
Phone Staffer Caller:
Okay, no worries about that one. So for this one, since you mentioned that you’re interested for the driveway Thomas, I just need to ask a few more questions for you so I can book an appointment with our estimator.
So, the key is that you need to do some power washing for your driveway. If we need to call you back, we’ll be calling you back with the phone number (redacted), correct?
Lead:
Yep.
Phone Staffer Caller:
And the complete address is (redacted)?
Lead:
Yep.
Phone Staffer Caller:
North Carolina?
Lead:
Okay, perfect.
Phone Staffer Caller:
Give me a second here. In case we need to send you the information email-wise, the best email address?
Lead:
(redacted).
Phone Staffer Caller:
(redacted)?
Lead:
That’s right.
Phone Staffer Caller:
Okay, that’s perfect. So, for this one, Mr. Thomas, would you like us to just send over the estimator, or would you like to visit with the estimator at your place to check the driveway and give you the estimate?
Lead:
Send them over, and then we’ll figure it out.
Phone Staffer Caller:
Okay, so we’ll be setting up a virtual or in-person…
Give me a second here. Are you available on Monday, September 23rd at 3PM to 5PM?
Lead:
No, I’m only available on Fridays.
Phone Staffer Caller:
Friday, okay. For December 27th, Friday, or what time are you available?
Lead:
Any time after 3 o’clock.
Phone Staffer Caller:
Any time after 3 o’clock? Okay, so I will book… I will choose 3PM to 5… 3PM to 5PM.
Lead:
Okay.
Phone Staffer Caller:
Okay, then. Alright, since I have all the information here, Thomas, I will be setting up an appointment with our estimator and please expect a call or confirmation email with the appointment, okay?
Lead:
Okay, thank you so much.
Phone Staffer Caller:
Thank you, have a great day.
Lead:
You too.