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Cold Calling

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Type: Power Washing
Lead Grade: B
Name: Jim (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Fisherville

Intro:

At Phone Staffer, we specialize in helping home service companies generate leads through effective cold calling techniques. In this interaction, we contacted a homeowner in Lancaster to offer a free estimate for power washing services. The homeowner was interested in scheduling an estimate for their driveway and was flexible with appointment availability. This is a great example of how outbound lead generation can help home service companies increase their client base and secure more business. If your home service company is looking for ways to get more leads, cold calling can be an invaluable strategy.

Below is the redacted information from the call:

Ai Transcript:

**Phone Staffer Caller**: Hello, Hi, hi, Shannon.

**Lead**: Shannon?

**Phone Staffer Caller**: Pardon me.

**Lead**: Nope, this is her dad.

**Phone Staffer Caller**: Oh hi sir, um this is Lucy with (redacted). I am calling you from a power washing company.

**Lead**: Power washing company?

**Phone Staffer Caller**: Yeah, like we do Power Wash and softwash here.

**Lead**: OK. No, we don’t need anything.

**Phone Staffer Caller**: I’m actually sorry, this is just an offer of a free estimate to do power wash and softwash and exterior of your house.

**Lead**: Where are you located?

**Phone Staffer Caller**: Actually, our office is out of Lancaster, and we have people working on your areas right now. Some of your neighbors’ property for an estimate as well.

**Lead**: Okay, well I don’t care. They can give me an estimate if they want. All the only thing I’d have to have washed would be the driveway.

**Phone Staffer Caller**: That’s great! Yeah. Are you still at (redacted)?

**Lead**: Yep.

**Phone Staffer Caller**: So you mentioned that’s your driveway, right?

**Lead**: Yep.

**Phone Staffer Caller**: That’s awesome. And by the way sir, if you don’t mind, is this the best number to contact you? (redacted) correct?

**Lead**: Yeah.

**Phone Staffer Caller**: Okay. And you are Mr. (redacted) if you don’t mind?

**Lead**: Nope, my name is Jim Sullivan.

**Phone Staffer Caller**: Jim, I am correct?

**Lead**: Yes, that’s correct.

**Phone Staffer Caller**: S-U-L-L-V-A-N, am I correct?

**Lead**: Nope. S-U-L-L-I-V-A-N.

**Phone Staffer Caller**: Okay, all right, got it. So what would be the best time for you for our estimator to come by and check on your driveway?

**Lead**: I’m here all the time.

**Phone Staffer Caller**: Okay great. Is tomorrow morning okay for you? Or let’s say on Friday, 10 to 12?

**Lead**: Either day. No, tomorrow morning won’t be good, 11 o’clock I’ve got a physical therapist.

**Phone Staffer Caller**: How about on Friday?

**Lead**: Friday’s okay.

**Phone Staffer Caller**: Okay, we have 10 to 12. Is that okay for you?

**Lead**: That’s fine.

**Phone Staffer Caller**: Between 10 to 12 p.m. Okay. Your team will give you a call for confirmation, so just to let you know we are in the area.

**Lead**: Okay.

**Phone Staffer Caller**: No obligations, no pressure. And they will be able to come out and see what you have and offer an estimate to get this cleaned up. So aside from the driveway, do you have any other area to do the estimate? Or is that all?

**Lead**: Um, I think that’s all.

**Phone Staffer Caller**: Okay, alright, not a problem. Any other services you need to offer for bathroom, porch, sidings of your house?

**Lead**: Yeah. Right. Well, wait until they get here.

**Phone Staffer Caller**: Okay, thank you so much for your time. I appreciate it, and you have a great day.

**Lead**: Seeya. Bye!