Type: Power Washing
Lead Grade: B
Name: Faisal (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Floral Park
Intro:
At Phone Staffer, we help home service companies generate consistent and quality leads through cold calling strategies. In the following transcript, we reached out to a homeowner in Floral Park to offer a free estimate for a power washing service. The homeowner, currently involved in home remodeling, expressed interest in a future service and agreed to receive an estimate for cleaning the property’s exterior. A time was scheduled for an estimator to visit and provide a detailed quote. This case is a great example of how outbound lead generation can prove beneficial for home service companies looking to grow their clientele. If your home service company is seeking improved lead generation techniques, especially through cold calling, this could be a valuable strategy. To maintain privacy, the sensitive details of the call have been redacted below.
Ai Transcript:
Phone Staffer Caller:
Hello?
Lead:
Hello?
Phone Staffer Caller:
Yes. Hello?
Lead:
Hi.
Phone Staffer Caller:
Good day Faethal, this is Paul from (redacted) from earlier.
Lead:
Ok.
Phone Staffer Caller:
Alright. Perfect. So, ah, yes Faethal, as I was saying earlier, (redacted) Team will be in your area this week. So we have properties to wash there. So we’re just wondering if you want to have a free estimation of what needs to be washed in your house. This will be no commitment, ah, this is all free, you don’t have to pay anything.
Lead:
So, ah, why are we getting the power wash? Like who told you that?
Phone Staffer Caller:
Actually ah, we’re asking if you want to have an estimation for free — of what needs to be washed in your house.
Lead:
Oh, you mean that… this is regarding power wash right?
Phone Staffer Caller:
Correct, yes.
Lead:
So you do exterior washing, exterior house?
Phone Staffer Caller:
Yes, so we do your walls, your sidewalks, your garage. So you get to have a free estimation.
Lead:
Ok, I understand. Because right now my house is remodeling. I mean, a lot of work going on, so if I want to have, like, power wash, I will have it later on, not now.
Phone Staffer Caller:
Yes, actually, now what we’re doing is only the estimate — for you to have an idea if you want to do the service. So you’ll get an accurate pricing. For now, you don’t have to pay anything, just an estimation.
Lead:
Yes, I understand.
Phone Staffer Caller:
Ok, so we can come and give you an estimation, that’s fine.
Lead:
But I did it last time, whole house. Like, you know, one of the guys I know, he did it for $400 last time.
Phone Staffer Caller:
Oh! Actually, this time, no worries — you don’t have to pay anything. So we’re just going to give you a free estimation, ok? One of our estimators will come to your house to check what needs to be washed, and they will give you a free estimate.
Lead:
Ok, no problem.
Phone Staffer Caller:
Perfect. So Faethal, before I schedule this, I need to confirm some information I have, ok?
Lead:
Ok.
Phone Staffer Caller:
Perfect. Hold on. Please stay on the line, ok?
Lead:
No problem.
Phone Staffer Caller:
Ok. Just to confirm, Faethal, the spelling of your name is F-A-I-S-S-L?
Lead:
Right, yes.
Phone Staffer Caller:
And your last name is, HU-LA, which is spelled as U-L-L-A-H.
Lead:
Yes.
Phone Staffer Caller:
Ok. Got it. And, by the way Faethal, is this the best phone number we can give you a call for confirmation?
Lead:
Yes.
Phone Staffer Caller:
Ok. Perfect. And Faethal, may I know what is the best email address where I can send you the estimation?
Lead:
Uh… You can, uh, send me an email, uh, um, at my first name, last name.
Phone Staffer Caller:
Your first name, last name?
Lead:
Yes. First name, last name. Your Faethal 2015 at gmail dot com.
Phone Staffer Caller:
At gmail dot com.