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Cold Calling

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Type: Power Washing
Lead Grade: B
Name: Andrew (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Gastonia

Intro:

At Phone Staffer, we help home service companies get more leads through proven outbound strategies like cold calling. In this redacted transcript, our team connected with a homeowner in Gastonia to offer a free estimate for professional exterior power washing services. The homeowner expressed interest in having the full exterior of the house evaluated, including siding and driveway areas, and scheduled a visit with our client’s estimator.

This call demonstrates how cold calling for leads remains a powerful tool in home service lead generation, especially when targeting neighborhoods with curated outreach. Below is the redacted lead information from the conversation.

Ai Transcript:

Phone Staffer Caller:
Hello, this is Andrew. Uhh, who’s this?

Lead:
Hi, this is Jewel with (redacted). We’ll be working the neighborhood this weekend. I just want to check if it’s a drop-off line to give you a free estimate for power washing your home.

Phone Staffer Caller:
Home power washing?

Lead:
Yes.

Phone Staffer Caller:
Like the exterior… It’s free?

Lead:
Yes, it’s just a free estimate for power for the whole exterior including the driveway, sidings, roof, patios, fences.

Phone Staffer Caller:
Hmm.

Lead:
Or if you have any specific area in your house exterior that you wanted to get an estimate for.

Phone Staffer Caller:
Ummm. Oh, they can give me a—do they have to come for an estimate or what?

Lead:
Yes, we’ll just drop by for like 10 to 15 minutes and then we’ll give you the free estimation after that one.

Phone Staffer Caller:
Oh, it’s just a free estimation?

Lead:
Yes.

Phone Staffer Caller:
Alright. Umm. How about on Monday? That will be on April 14th. Will that work for you?

Lead:
What’s the Monday’s date?

Phone Staffer Caller:
That will be on April 14th.

Lead:
April… Yeah. 14th. Hold on, hold on. And what’s the name of your company?

Phone Staffer Caller:
This is (redacted).

Lead:
Okay. Umm. Do you have here between 11am to 1pm? Will that work for you? Or do you prefer an evening?

Phone Staffer Caller:
A little bit later. Yeah, a little bit later. Anything a little later?

Lead:
Umm. How about 5pm to 7pm instead?

Phone Staffer Caller:
Yeah, that will work.

Lead:
Alright, perfect. And what part of the house on the exterior part you wanted to get an estimate for?

Phone Staffer Caller:
Umm. Well, I would like to see, have windows done. Umm. You do windows?

Lead:
Oh, for the windows, we don’t pressure wash windows. But we do the other parts like the, umm, sidings, the back part of the house, if you have a deck, the roofs, driveways. Fences as well.

Phone Staffer Caller:
Oh, I see. You know what? I really—I was—I don’t know why I was thinking about windows. I really need windows cleaned. But umm. A full power. So this is a full power wash of the house and umm. Like the whole exterior.

Lead:
If you wanted to like, umm, have us estimate, like the whole exterior, I could also notate that one on our estimator. And Jacob will be our estimator that will give you the pre-estimate on Monday. Will that work for you?

Phone Staffer Caller:
Okay. I can’t promise that I’ll take it, but if I can get an estimate, I’ll take an estimate.

Lead:
Yeah, no worries as well, because our estimator will give you a call beforehand and will confirm everything and ensure that you’ll be ready for the visit.

Phone Staffer Caller:
Umm, okay.

Lead:
So what part will be—will it be like the whole exterior? Or do you want it to include other parts of the house? Like the back part?

Phone Staffer Caller:
Umm. Well, let me see. I don’t know. I think if you’re going to power wash, you would do the whole house, right?

Lead:
Umm. Okay. Alright. Sure. I’ll take note of that one. I’ll put the whole exterior instead here.

And