Type: Power Washing
Lead Grade: B
Name: Alita (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Harvey
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them generate quality leads through cold calling. In this transcript, our team reached out to a regional property manager in Manhattan to discuss power washing services for apartment complexes. The manager expressed interest in scheduling a visit and receiving a quote, with potential for bi-annual service in the future. This is a great example of how cold calling for leads can help home service companies secure new business opportunities. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
“`
Phone Staffer Caller: Thank you for calling (redacted). For hours of operation, please press star. To speak to someone in accounting, please press 1. To speak to someone in estimating and preconstruction, please press 2. To speak to someone in human resources, please press 3. To speak to someone in the leasing office, please press 4. To speak to someone in (redacted) management, this is Addi.
Lead: Hi Addi, good afternoon, this is Em. How are you?
Phone Staffer Caller: I’m fine, how are you?
Lead: Oh, very good, thank you. Um, yeah, I’m calling from (redacted) power washing services. Do you know who could be the best person I could speak to about that?
Phone Staffer Caller: Yes, let me transfer your call now. Give me one moment. Is this for a specific property?
Lead: Umm, yeah, it’s pretty much anywhere. Right now, we’re going to be doing some visits. Let me check the address… yeah, somewhere in Manhattan.
Phone Staffer Caller: Well, what happens is that my project manager is doing some proposals in Manhattan Boulevard, and we’re trying to see if it’s possible for us to stop by.
Lead: Yeah, pretty much that.
Phone Staffer Caller: And you said this is for power washing?
Lead: Yes, we do power—uh, pressure wash.
Phone Staffer Caller: Give me one second. Let me transfer your call, OK?
Lead: Uh-huh, thank you.
Phone Staffer Caller: You’re welcome.
**Phone rings**
Phone Staffer Caller: This is Alida. How can I help you?
Lead: Uh, hi Alida, this is Kim. How are you?
Phone Staffer Caller: I’m good. How are you?
Lead: I’m very good, just toning down my Wednesday with a cup of coffee.
Phone Staffer Caller: Right, right.
Lead: Uh, yeah, I was told—did you say your name was Alisa?
Phone Staffer Caller: Alida, yes.
Lead: Oh wow, did you know that’s my favorite anime movie? I don’t know if you’ve watched that.
Phone Staffer Caller: Oh, no no, I didn’t know there was one. I’ll have to look it up.
Lead: Yes, there is. Alisa is the title as well. It’s an angel drop, but anyway. Yeah, I’m calling from (redacted) power washing services. One of my project managers is going to be in the area next week onwards, up until the first week of April, even in Manhattan Boulevard. And we’re just trying to see if it’s possible for us to stop by. We would love to offer you a free quote if possible.
Phone Staffer Caller: Ahh, are you looking for the construction company?
Lead: Oh, sorry. I’m the regional for our property—for our apartment complexes.
Phone Staffer Caller: Um, yes, that would be us as well. If you are also looking forward to possibilities for apartment complexes, that would also be a possibility for us.
Phone Staffer Caller: For sure. Um, I don’t have any free time coming up. We just acquired a new property, and my time is usually spent over there with them. But if you want to reach out to me in about 30 days, I don’t know if y’all are regularly in the area, then I would be able to have time to sit down, meet, and discuss quotes and whatnot.
Lead: Yeah, sure, let me see if my schedule allows that.
Phone Staffer Caller: Yes, reach back out to me at the end of April, and then we can see about getting a meeting set for the beginning of May.
Lead: Uh-huh, let me see. Oh, I can. Well,