Type: Power Washing
Lead Grade: B
Name: Candace (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Hendersonville
Intro:
At Phone Staffer, we specialize in outbound lead generation for home service companies through effective cold calling techniques. In this instance, we contacted a homeowner in Hendersonville to offer a free estimate for power washing services, with a specific emphasis on soft-washing for brick areas. The homeowner was interested and scheduled a time for the estimator, who will be on-site in their neighborhood soon. This interaction is a perfect example of how outbound calling can generate leads for home service businesses, helping them book more estimates and grow their client base.
Please see the redacted call transcript for further details.
Ai Transcript:
“`
Phone Staffer Caller: Hi, is this Candace?
Lead: Yes.
Phone Staffer Caller: Hi Candace, good day, Ann here with (redacted). So, Candace, we will be in 1005 East this week, working on some neighbors’ property, and (redacted) is offering a free estimate in the neighborhood while he is in the area. We’re just calling to check if you would like to get a free estimate.
Lead: Sure.
Phone Staffer Caller: So we have our estimator give you a call on Monday, send you an email with an estimate – this is free of charge, you don’t have to pay for anything, it’s non-obligatory. They will just provide you the estimate for you to take advantage of it, right?
Lead: Yeah, okay.
Phone Staffer Caller: So is it best to call the number ending with (redacted)?
Lead: Yeah, okay. Yeah, you got it.
Phone Staffer Caller: Great, so I just wanted to check, which part of the property would you like an estimate for?
Lead: The brick doesn’t need it. Yeah, there’s one area that has some staining, but…
Phone Staffer Caller: Oh, we also conduct soft-washing, so I can put some notes in here for brick houses so he can provide you those estimates. By the way, (redacted) will be on-site—he’s the owner—so he will definitely be at your area. I just wanted to double-check, is this at (redacted), East Hendersonville, and zip code (redacted), am I right?
Lead: Yes… mm-hmm.
Phone Staffer Caller: Okay great, so that would be on Monday, right?
Lead: Yes.
Phone Staffer Caller: Okay, Monday the 11th?
Lead: Yes, the 11th.
Phone Staffer Caller: Which time works best for you? Do you have a preferred time frame?
Lead: We will be available until 3 p.m. Maybe 10 or 11 is fine.
Phone Staffer Caller: Okay, no worries. I can make some notes here, but he will definitely be there at about 10 to 11. I’ll put notes in that it won’t be earlier than 9.
Lead: Yeah, 10 to 11 is good.
Phone Staffer Caller: Great, no worries. We will be sending you an email confirmation. Do you happen to have an email address?
Lead: No, I’m working right now.
“`