Type: Power Washing
Lead Grade: B
Name: Eric (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Hixson
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies looking to generate consistent, high-quality leads. In the transcript below, our team connected with a homeowner in the Chattanooga area to schedule a free, no-obligation estimate for power washing services. The homeowner expressed interest in having their siding and driveway cleaned using soft wash techniques and confirmed an appointment for later in the week.
This example showcases how cold calling for leads can help home service companies maintain a steady flow of appointments and new business. Below is the redacted transcript to protect the individual’s personal information.
Ai Transcript:
Phone Staffer Caller:
Hello?
Lead:
Hi. Is this Eric?
Phone Staffer Caller:
It is in this country, yes.
Lead:
Oh, yes. This is Alex, by the way, from (redacted). How are you doing today, sir?
Phone Staffer Caller:
Hey, alright. Thanks.
Lead:
Alright, thank you. By the way, we’re a local exterior power washing company and we are currently in your area at (redacted). I just wanted to reach out to offer you a free, no obligation estimate for any power washing needs that you might have.
Phone Staffer Caller:
You can give me an estimate?
Lead:
Yeah, so basically what we’re going to do, because our manager is currently in the area doing some washing and estimates in your neighborhood, I can schedule an appointment with my manager to do those free, no obligation estimates for power washing.
Phone Staffer Caller:
Is it a soft wash?
Lead:
I’m sorry?
Phone Staffer Caller:
Is it a soft wash? Is it safe?
Lead:
Soft wash? Yep, all exterior washing. By the way, we specialize in cleaning areas including driveways, patios, decks, siding and more. So, you know, if you notice around your property that it could use a refresh or if you’ve been thinking about power washing, that would definitely be our target. Now, are you going to be available this week for a visit with our manager?
Phone Staffer Caller:
Well, I don’t want to sit down, don’t have time to do that — but I will if he wants to give me an estimate by looking at the house.
Lead:
Absolutely. So, I can actually schedule an appointment by Friday. Anytime by Friday would be good. So what time on Friday would be best?
Phone Staffer Caller:
Yeah, I’ve got a dog. My dog’s got an appointment with the trainer on Friday.
Lead:
I see. How about Thursday?
Phone Staffer Caller:
Yeah, Thursday, that’d work.
Lead:
Okay. What’s the best time that we could visit you then?
Phone Staffer Caller:
Three o’clock. Two thirty.
Lead:
Okay. Perfect. Perfect. Yep. Three thirty. Awesome. And can I have the best email address that we can send you a notification for confirmation of this appointment?
Phone Staffer Caller:
How about text? That would be simpler.
Lead:
Sorry?
Phone Staffer Caller:
Text. Can you text?
Lead:
Uh-huh. Yeah. Yep. I can also text too. That’s okay. But we also need an email address just in case we can’t reach you through text. We’ll send you an email for confirmation.
Phone Staffer Caller:
Yeah. Text would be simpler.
Lead:
Okay. Alright. So same phone number is the best — it’s (redacted)?
Phone Staffer Caller:
Yeah.
Lead:
Alright. Let me just confirm this appointment for you and I’ll let you go. So that will be Friday around 3 p.m.—
Phone Staffer Caller:
No. Thursday, 3 p.m.
Lead:
Oh, Thursday. Sorry. Thursday, 3 p.m. One second. Got it. Alright. So Thursday, 3 p.m. and one of my managers will be at your address to give you an estimate. Keep your lines open because we’re definitely going to call you or send you a notification about it.
Phone Staffer Caller:
Will he be wearing a uniform?
Lead:
Just take note that it is from (redacted) Company.
Oh, before I let you