Type: Power Washing
Lead Grade: B
Name: Govind (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Huntersville
Intro:
At Phone Staffer, we focus on helping home service companies get more leads through effective cold calling tactics. In the call transcript below, we connected with a homeowner in Huntersville, North Carolina, regarding power washing services. The homeowner expressed interest in cleaning their home’s exterior along with gutter cleaning, and an appointment was scheduled for an on-site estimate. This is a perfect illustration of how outbound cold calling can be a successful method for home service lead generation. If your home service company is looking to improve how to cold call for leads or boost lead generation efforts, this approach can deliver great results. Below is the redacted information to maintain privacy:
Ai Transcript:
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Phone Staffer Caller: Hi, Golfind! Good afternoon. This is Rose from (redacted) Power Washing. How are you?
Lead: Uh sorry? What’s this about?
Phone Staffer Caller: Oh sorry, yeah. I’m actually calling because we are going to be in the area, this week at (redacted) Group Drive, and we will be working with some of the neighbor’s properties. I just would like to be interested in getting a free estimate for having your house exteriors power washed.
Lead: Uh when do you plan to do that?
Phone Staffer Caller: We’re going to be in the area this week. Um do you have, or are you available available on Monday around 3 to 5 PM? How does that sound?
Lead: Yeah, If somebody could give me an estimate, by the way this is Vivian. Give me an estimate on the house wash and the gutter clean.
Phone Staffer Caller: Yep, uh and the sooner you tell me uh if you could tell me right now I’ll tell you yes or no right away.
Actually the cost that depends on the size of the those areas that you want to get cleaned, but of course it would be better if someone will meet you or if someone can drop by at your house for us to provide you an accurate estimate as possible. So if you are available on Monday that will be on the 28th of October, 3 to 5 P.M. We can send one of our estimator. And what are those areas you would like to get an estimate?
Lead: It’s too much of a hassle. OK I really want somebody to—I don’t need to be around, just look at the home online you could see the size of the home? If they could—somebody could give me a call? I’m willing though if I can spend two hours with me and send you nine thousand things. I really do not have time for that.
Phone Staffer Caller: Well so we will send Momiji Friday.
Lead: So I’m gonna be very direct right. I need I need my gutters clean and home exterior washed. OK tell me what it is and I’ll tell you yes or no.
Phone Staffer Caller: OK all right. So you mentioned that you don’t need to be there for us to conduct a walk through right. So they’re gonna be there 3 to 5 p.m. on Monday and for us to send you the quotation I mean I just want to verify a couple of things with you for a confirmation to make sure that we will send a quotation to the right email address – and that would be (redacted).
The email address that we have on file is (redacted), so it’s J for …
Lead: Wrong and again the number. If whoever’s over here just leaves me a note with the quotation and what company this is, I’ll be willing to work on that. Right? So I just want to make sure that the company’s genuine.
And of course it’s not—I’m not going out anymore for this—because we’ve seen advertisements. I want to make sure that cleaning is done properly, I should be able to see a difference that yes—my gutter looks good, faucets and everything should get done properly right.
So, I don’t want to waste your time either. But if anyone comes after 5 to 6, they can just knock on the door, leave the quote, and I’ll be up for it.
Phone Staffer Caller: OK but let me know after—any time between 5 and 6?
Lead: OK yeah we can actually get you scheduled between 5 to 7 p.m. on Monday.
Phone Staffer Caller: Yes.
Lead: As far as I don’t have to spend two hours with them.
Phone Staffer Caller: OK. Yes of course, it will just take a minute—they’ll knock and say, ‘Hey I’m going to just walk on the property and