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Cold Calling

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Type: Power Washing
Lead Grade: B
Name: Justin (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Indianapolis

Intro:

At Phone Staffer, we help home service companies grow their business through effective outbound marketing strategies, including cold calling for leads. In this redacted transcript, our team contacted a homeowner in Indiana to offer a free estimate for exterior power washing services. The homeowner mentioned green mildew on one side of the home and mold build-up on the gutters—indicating a real need for professional cleaning. After a friendly conversation, the appointment was successfully scheduled for an on-site estimate.

This interaction highlights how outbound lead generation can provide valuable opportunities for home service companies to get more qualified leads through direct phone engagement. Below is the redacted transcript from the call.

Ai Transcript:

Phone Staffer Caller:
Hello?

Lead:
Hello this is Justin.

Phone Staffer Caller:
Hi Justin, I’m Jack with (redacted). How are you?

Lead:
Uhh… doing okay.

Phone Staffer Caller:
Good, good. By the way, I’m reaching out right now because you’ll be in Cranbrook Drive this week to powerwash some of the houses in the area. And I’m just checking if you guys are open for a free estimate to powerwash the exterior parts of your house.

Lead:
Sure, we’ll take an estimate. I have a pressure washer myself so sometimes I do it myself. But if it’s competitive, I’ll take a look at it.

Phone Staffer Caller:
Yeah, no worries, totally no obligation at all. You know it’s just free code or a free estimate. And you can also, for those areas where you cannot reach, like gutters, roofs.

Lead:
Yeah.

Phone Staffer Caller:
Can I ask if that specific part of the exterior side would you like to be checked or like, you know, to be estimated?

Lead:
Uhh, yeah. I mean, I know the front gutters are showing a little bit of mold. And there’s I think a little bit of a green mildew on the west side of the house.

Phone Staffer Caller:
West side.

Lead:
So yeah, I think I pressure washed the last probably 2 or 3 years ago now. It just comes back every so often.

Phone Staffer Caller:
Alright, I see. I’ll take note of that here. Let me check our calendar here. When was the last time you powerwashed your property?

Lead:
It was probably 3 years ago.

Phone Staffer Caller:
Hmm. I see. No worries. Let me check. Are you free on April 10? That’s Thursday, between 9am to 11am?

Lead:
Uhh, no. I’m actually, I’m at work.

Phone Staffer Caller:
Okay. Can I ask when would you be available?

Lead:
Umm, I could be available on Friday the 11th.

Phone Staffer Caller:
Okay. Friday the 11th. Is it okay between afternoon, like 3pm to 5pm?

Lead:
Yeah, that should work.

Phone Staffer Caller:
Okay, thank you. And just a quick confirmation, first and last name is Justin (redacted). I’m not sure if I pronounced it correctly. Sorry.

Lead:
(redacted), yep.

Phone Staffer Caller:
Alright. Phone number is (redacted).

Lead:
Correct, yep.

Phone Staffer Caller:
Got it. And the address is (redacted).

Lead:
Yep.

Phone Staffer Caller:
Thank you. And lastly, what’s the best email address where we can send confirmation to?

Lead:
Umm, it is J, so my first initial and then last name.

Phone Staffer Caller:
Uh huh.

Lead:
(redacted)

Phone Staffer Caller:
Okay, alright. Got it. And you’re just confirming, so you’re going to do an estimate on Friday?

Lead:
Yeah.

Phone Staffer Caller:
Okay. Yeah, that’s on April 11th between 3pm to 5pm.

Lead:
Okay.

Phone Staffer Caller:
Alright. Yeah, I guess we’re all set here. Justin, thank you so much for answering my call. And yes, please expect a call from our estimator to confirm the appointment. Have a good day.

Lead:
Thanks. Bye.

Phone Staffer Caller:
Thank you.