Type: Power Washing
Lead Grade: B
Name: Louise (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Jacksonville
Intro:
At Phone Staffer, we focus on helping home service companies generate more leads through effective outbound strategies. In the transcript below, we reached out to a homeowner inquiring about their need for power washing services. Although the homeowner wasn’t immediately ready due to other priorities, we successfully scheduled a free estimate visit for a future date. This is a great example of how persistence in cold calling can lead to potential business down the line, even if the service isn’t needed right away. If your home service company is looking to improve lead generation or wants to learn how to cold call for leads effectively, this approach can make a significant impact. Below, you’ll find a redacted transcript of the call for privacy purposes.
Ai Transcript:
**Phone Staffer Caller**: Hello.
**Lead**: Hello, is this Royce?
**Phone Staffer Caller**: It is.
**Lead**: Hi Royce, this is Remy, with (redacted). Just checking in with you because we are working on the neighbor’s property, with power washing, and I wanted to check in with you, when was the last time that you had your house power washed?
**Phone Staffer Caller**: It’s been a while, but I can’t do it right now because I just had a roof leak and I had my well went dry and I’ve to get a new well, so it’s going to be a while. I’m not worried about my house right now about how dirty it is. It’s just going to have to last. So if you want to call me back in a little bit, that would be fine.
**Lead**: Oh, basically, no problem. Let me just ask you, if you’ll be given a chance, maybe when will be your plan to have your house power washed?
**Phone Staffer Caller**: It probably wouldn’t be before a month, I’m thinking.
**Lead**: If that’s going to be not before a month or maybe a month from now, we can definitely schedule for that. You know what, because right now, we can send you an estimator in your area – that’s Jonathan, and there’s no obligation, no pressure, that’s basically a free estimate.
**Phone Staffer Caller**: Ok. I work from home, so if he can do it and he can look around the house, and he can do it and not take too much time, that’d be great.
**Lead**: Yes. I can definitely do that, but let me just confirm, are you still connected in (redacted)?
**Phone Staffer Caller**: Yeah, it’s (redacted). Yeah.
**Lead**: (Redacted). Am I right? I’m sorry.
**Phone Staffer Caller**: That’s ok. Yeah.
**Lead**: But let’s see if I will schedule Jonathan to come out for the free estimate on Monday. Will that be ok?
**Phone Staffer Caller**: Yes.
**Lead**: What time do you think? Cause I have meetings at like eleven, at ten, and then I have one at four. Four. So, when would it be?
**Phone Staffer Caller**: Actually three schedules here. I’ve got 10 to 12, 10 o’clock in the morning to 12 noon. I also have…
**Lead**: That won’t work.
**Phone Staffer Caller**: …twelve noon to 2 pm, and 2 pm to 4 pm.
**Lead**: That’s fine.
**Phone Staffer Caller**: Yeah, 12 to 2 will be fine. Just as long as he knows. I’m not going to have a lot of time to talk to him.
**Lead**: That’s good. I don’t have any problem with him coming and doing the estimate and letting me have it.
**Phone Staffer Caller**: Yeah. Okay. I’ll have it noted, but let me just confirm, your best contact number is still the (redacted)?
**Lead**: No. It’s the number you’re calling. It’s (redacted).
**Phone Staffer Caller**: (Redacted). And is it your e-mail address, (redacted) is the best where we can send you the information for the estimate?
**Lead**: Yes. That’s perfect.
**Phone Staffer Caller**: Well, actually right here, right now, I’ll have you scheduled on Monday, 12 to 2 p.m. Alright?
**Lead**: Okay.
**Phone Staffer Caller**: And Jonathan might be calling you while he’s on his way, so again, there’s no obligation, no pressure. That’s gonna be free as well.
**Lead**: His name