Type: Power Washing
Lead Grade: B
Name: Freddie (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Kansas City
Intro:
At Phone Staffer, we specialize in cold calling techniques to help home service companies generate more leads. In this transcript, we contacted a homeowner in Kansas City to offer a free estimate for power washing services. Despite initial hesitation, the homeowner expressed interest in receiving an estimate for power washing their home and driveway. A virtual appointment was scheduled with our client to assess the project further. This interaction highlights how outbound lead generation, even through cold calling, can generate valuable opportunities for home service companies.
Below is redacted information from the call to protect privacy.
Ai Transcript:
“`
Phone Staffer Caller: Hello Freddie.
Lead: Hey, Yian. Why am I still in Kansas City 48?
Phone Staffer Caller: Hi Freddie, Ann here with (redacted). Are you still on (redacted) in Kansas City?
Lead: Yeah, I’m still there.
Phone Staffer Caller: Oh great. Well, we’re in the area this week working on a few of my neighbors’ properties. I just wanted to check—when was the last time you had the exterior of your house power washed?
Lead: You telling me I can do what now?
Phone Staffer Caller: When was the last time you had the exterior of your house washed?
Lead: Oh, I don’t know. I’m not really interested in getting it washed.
Phone Staffer Caller: Oh, I see. Well, you know, Freddie, our estimator is around the area already and we’re giving free estimates, so no commitment, no obligations for you. Maybe you just want to hear an offer and see if the numbers work for you?
Lead: Well… well, stop by and give me an offer, then.
Phone Staffer Caller: I’m sorry?
Lead: I said yeah, you can make me an offer.
Phone Staffer Caller: Oh, right.
Lead: What you mean though? To get my house power washed?
Phone Staffer Caller: Yes, we do the siding, power washing, and we do the patios and driveways as well.
Lead: Okay, well… well, give me a price for power washing my house.
Phone Staffer Caller: Okay, perfect.
Lead: My house and out.
Phone Staffer Caller: Alright, for this one, Freddie, I just need to get more information so we can set up an appointment with our estimator, and he can give you a call or do a house visit for you, okay?
Lead: Okay.
Phone Staffer Caller: So here, Freddie, I just need to confirm the phone number in case our estimator needs to call you or on his way. It’s (redacted), right?
Lead: Right.
Phone Staffer Caller: Okay, perfect, and your complete address is (redacted) in Kansas City, Missouri, and the zip code is (redacted), right?
Lead: Alright.
Phone Staffer Caller: Perfect, and in case we need to send you a confirmation email, Freddie, what is the best email address you can provide to us?
Lead: Uh, phred candi 1944.
Phone Staffer Caller: I’m sorry, your email address is phred candi… mmmhmm… at gmail.com?
Lead: Yeah.
Phone Staffer Caller: Okay then, thank you. So, the spelling of PHREDI is F for Foxtrot, R for Romeo, E for Echo, D for Delta, Y for Yankee. Is that correct?
Lead: That’s correct.
Phone Staffer Caller: Okay, perfect then. And, for this one, are you available on Saturday or, um… tomorrow around 12 p.m. to 2 p.m.?
Lead: What time?
Phone Staffer Caller: Um, 12 p.m. to 2 p.m.
Lead: Yeah, yeah, I should be. If they call me before, just call me to make sure I’m here.
Phone Staffer Caller: Okay, then. No worries. Thank you for that. So, this is for, um, a house visit, Freddie? Or do you just want to do a virtual appointment first so you can get an estimate?
Lead: Yeah, estimate, yeah.
Phone Staffer Caller: Oh no, I mean, would you like to do the house visit or would you like Jonathan to come by your property to check your house, or we can do it, um, virtual? He will give you a call.
Lead: Yeah, just give me a call. Make sure