Type: Power Washing
Lead Grade: B
Name: Stoney (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Little Elm
Intro:
At Phone Staffer, we help home service companies generate leads through effective cold calling. In this call, we reached out to a property manager in Elmwood Apartments to schedule a free estimate for power washing services. The prospect expressed interest in cleaning the brick exterior, which had not been serviced in several years, and scheduled an appointment for an evaluation. This is a great example of how outbound marketing for home service companies can help secure new business. Below, you’ll find the redacted details from the call to maintain privacy.
Ai Transcript:
**Phone Staffer Caller:** Hi, I’m with (redacted) Power Washing Company. One of my project managers is in your area at the moment. He’s doing visitations on properties. So he wanted to know when can he drop by? Are you available tomorrow?
**Lead:** I’ll be here Monday.
**Phone Staffer Caller:** Monday? He has an available schedule next week. Full week, Monday, February 10. He is open between 10 to 1 PM. Sir, what’s the best time for you?
**Lead:** Oh, around 1 is fine.
**Phone Staffer Caller:** One is fine. Ok. I’ll make it an open time between 12 PM to 1 PM. And that way, he can ring you first before dropping by. Sorry that I have to interrupt you during your—yeah, you’re having fun right now.
**Phone Staffer Caller:** Hold on. Let me confirm what we have. Sir, what’s your first and last name?
**Lead:** First name is Tony. Last name, (redacted).
**Phone Staffer Caller:** Okay. Thank you, sir, Tony. Let me just confirm everything I have here. The business name is (redacted) Apartments, the best number to call you on ends in (redacted). And the address for your building is (redacted), right?
**Lead:** Yes.
**Phone Staffer Caller:** Okay. Sir, what’s your email? I can email you everything so you can check it.
**Lead:** (redacted).
**Phone Staffer Caller:** Two more questions, sir Tony. Since we offer this service at work and you can definitely get all the benefits for power and soft power washing, which areas of your building do you normally power wash, sir?
**Lead:** Well, I mean, we don’t. But, you know, I have the whole brick area that is around. So that needs to be power washed, but it’s been years.
**Phone Staffer Caller:** Okay. So I guess it was like a long time ago that you last did that, right?
**Lead:** Yeah, like six, seven years or something like that.
**Phone Staffer Caller:** Really? Okay. Do you think now it needs some power washing, or maybe like a month or two from now? What do you think?
**Lead:** Well, maybe. I mean, we prefer it to be a little dry, you know? Right now, it’s going to still rain for the spring. So, you know, what I always planned was to do something like in June or something like that.
**Phone Staffer Caller:** June. Okay. Yeah, this is something that we’re not rushing you about. So, you know, you can get benefits from this maybe in the summer or maybe after the summer.
**Phone Staffer Caller:** One more thing, Tony. Will you be the same person to assist my manager, or will it be your maintenance team?
**Lead:** I’m sorry, one more time? I was opening a garage door.
**Phone Staffer Caller:** Yeah, yeah. Will it be you to assist my manager on Monday?
**Lead:** Yes, it’ll be me.
**Phone Staffer Caller:** Very good. Okay. So I’ll put a backup time—just a backup—after Monday, which is Tuesday, around the same time. But again, this is just a backup. He’s going to call you first on Monday around one o’clock before dropping by to make sure that you’re there.
**Lead:** Yeah, sure.
**Phone Staffer Caller:** Thank you. After this call, I’ll send you an email. You can check everything. He’s going to give you a free quotation. No rush—everything can be discussed.
**Phone Staffer Caller:** You have