Type: Power Washing
Lead Grade: B
Name: John (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Mc Lean
Intro:
At Phone Staffer, we help home service companies get more leads through effective cold calling techniques. In this example, we reached out to a homeowner in McLean, Virginia, offering a free estimate for power washing services. The homeowner agreed to receive an estimate and arranged for a follow-up call to discuss the details. This is a prime illustration of how outbound calls can efficiently generate leads for home service companies. If you’re looking to improve your home service lead generation or need help with outbound efforts to connect with more potential clients, cold calling can be a valuable strategy. Below, you’ll find a redacted version of the call transcript for privacy purposes.
Ai Transcript:
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Phone Staffer Caller: Hey John.
Lead: Yes?
Phone Staffer Caller: Hi, this is Theresa from (redacted).
Lead: Uh huh?
Phone Staffer Caller: We will be working at (redacted) Drive this week and so we just wanted to ask if you would like to have a free estimate to power wash the exterior of your house?
Lead: Yeah you could do that.
Phone Staffer Caller: Sorry what was that?
Lead: Yeah that’s fine you can give me an estimate on power washing.
Phone Staffer Caller: Okay well our estimator’s name is Nick, he will be there tomorrow, Thursday and so Friday—Thursday, Friday. When will he be available?
Lead: I probably—well if he wanted to go by there and look at it and give me an estimate that’d be fine. I probably—I’m in and out so I really don’t know what my schedule would be.
Phone Staffer Caller: Oh I see, because we actually need to make sure that there will be someone at the house when the estimator will go and visit?
Lead: Yeah, I really wouldn’t be interested.
Phone Staffer Caller: He actually has two options to give the estimate. So, he can also call you and give you the the estimation and the negotiation over the phone. Will that work for you?
Lead: Yeah, if he wanted to, like I said, he could call me and give me the estimate. That would be great.
Phone Staffer Caller: So can he call you tomorrow 8 a.m. to 9 a.m.?
Lead: Yeah.
Phone Staffer Caller: Okay, let me just take note of that, and just to confirm sir, you were in (redacted) McLean Virginia (redacted) correct?
Lead: Correct.
Phone Staffer Caller: Okay and is this a good phone number to call, the (redacted)?
Lead: Right.
Phone Staffer Caller: Okay and lastly do you have like an email address where we can send you the confirmation?
Lead: It’s (redacted). I think you may have given me an estimate not that long ago.
Phone Staffer Caller: It actually doesn’t appear, it actually doesn’t appear on the record. But, it’s (redacted). Nick is the owner and the estimator.
Lead: Oh! You said Nick?
Phone Staffer Caller: Yeah, Nick. N-I-C-K.
Lead: Okay yeah, no! I was thinking you said it was somebody else. So I don’t think I have gotten an estimate from you.
Phone Staffer Caller: I see. Alright, well, but just to ask you John—if in case—what specific part of the house are you planning to be cleaned?
Lead: I’m sorry, say that again?
Phone Staffer Caller: Oh, what specific part of the house are you planning to be cleaned—if ever?
Lead: The—the house in the Goddard’s.
Phone Staffer Caller: The Goddard’s. Okay, I’ll take note of that. So yeah, tomorrow… let me check. So tomorrow Nick will try to call you to give you the estimate around 8 a.m. to 9 a.m. and just to confirm, you’re in (redacted) McLean Virginia (redacted) and a phone number ending in (redacted), okay?
Lead: Right, uh-huh.
Phone Staffer Caller: Alright, okay, well I appreciate your time and thank you so much. Have a great day, take care.
“`