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Cold Calling

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Type: Power Washing
Lead Grade: B
Name: Alice (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: New Orleans

Intro:

At Phone Staffer, we help home service companies get more leads through strategic outbound cold calling. In this instance, we reached out to a homeowner in New Orleans, offering a free estimate for exterior power washing services, including driveway and siding cleaning. The homeowner expressed interest and scheduled an on-site estimate, requesting to be present due to the unique features of their nearly 100-year-old home. This call showcases the effectiveness of cold calling for leads in the home service industry, allowing companies to connect directly with homeowners and book appointments that lead to more business. Below is the redacted call information to maintain privacy.

Ai Transcript:

**Phone Staffer Caller:**
Hello.

**Lead:**
Yes. This is a missed call from this number.

**Phone Staffer Caller:**
Oh, yes. Thank you so much for calling me back, sir. This is Jack by the way, and I’m calling from (redacted). So our team is currently working there in your neighborhood, and we wanted to know if you’re interested in having a free estimate for paw washing the exterior of your house?

**Lead:**
Wait. Okay. Is it about washing the house?

**Phone Staffer Caller:**
Yes sir, yeah, we specialize in exterior cleaning services. We wash your driveway, the patio, the sides of your house, and your roof, and we also do soft washing.

**Lead:**
Okay.

**Phone Staffer Caller:**
Are you interested in scheduling for a free estimate, sir? We do have our estimators to go there by tomorrow.

**Lead:**
Which property are you speaking of? I have multiple.

**Phone Staffer Caller:**
Oh yeah. My apologies on that one. Our estimators are currently working in Vendome Plains, New Orleans in Louisiana.

**Lead:**
Okay.

**Phone Staffer Caller:**
Okay. Are you interested in it, sir, because I could put in a schedule for you by tomorrow? Would that be okay?

**Lead:**
Possibly. I mean, do I have to be present or are they just going to put it through the mail chute?

**Phone Staffer Caller:**
For this one, sir, we can do an estimate and provide it to you by the e-mail, and our estimators are just going to go there trying to check the house.

**Lead:**
Okay. Do you know what time?

**Phone Staffer Caller:**
Actually, sir, it’s going to be Friday, sorry about that one. Because we are currently booked on Thursday, and the time would be — the earliest we have is 9 to 11, and the latest would be 3 to 5 p.m.

**Lead:**
Okay. Well, it would have to be the one around noontime.

**Phone Staffer Caller:**
Noontime? Okay. We do have 11 to 1.

**Lead:**
Yeah. It would have to be noon.

**Phone Staffer Caller:**
Okay, thank you so much, sir. And just to confirm, we’re going to check the whole exterior part of your house, right, for the estimate?

**Lead:**
Repeat that. I’m sorry.

**Phone Staffer Caller:**
My apologies. We’re going to check — just to confirm, we’re going to check the exterior part of your house, the whole of it? For the estimate?

**Lead:**
Right. And look, when they come… When they come, they need to use the door knocker.

**Phone Staffer Caller:**
Okay.

**Lead:**
They need to use the door knocker. Not the doorbell, the door knocker. And I’d appreciate it if they would call, like, 20 minutes before they arrive.

**Phone Staffer Caller:**
Call 20 minutes before they arrive? Okay. Got it, sir. I’m going to put it in my notes here and try to…

**Lead:**
Okay, but let me ask you this. In other words, it’s only because I’m in the neighborhood where you all are working?

**Phone Staffer Caller:**
Yes. Actually, yes. Our estimators are currently visiting there. And also, we do have some customers that we’re currently working out with. So yeah, that’s why we try to consider if you’re interested. But thank you, anyway, sir, for the confirmation.

Lastly, I’m going to try