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Cold Calling

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Type: Power Washing
Lead Grade: B
Name: Shawn (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Pittsburgh

Intro:

At Phone Staffer, we excel at helping home service companies grow their business through effective cold calling techniques. In this instance, we connected with a homeowner in Pittsburgh who was interested in power washing services due to a significant build-up of algae on the north-facing side of their house. Although the homeowner noted some financial constraints due to personal commitments, they still welcomed an estimate for the service. This outreach highlights the effectiveness of outbound lead generation for home service companies, especially when addressing immediate needs and providing timely solutions. Below is the redacted transcript of this successful cold-calling interaction, with private information removed for confidentiality.

Ai Transcript:

**Phone Staffer Caller**: Hi! Is this Séan?

**Lead**: Yes. Yes.

**Phone Staffer Caller**: Hi, Séan. Ray here with (redacted). We’re working on Bishop Drive helping some neighbors with power washing. When was the last time you power washed a house?

**Lead**: You know what…give me a minute. It has been… We did it ourselves and then we had somebody else do it, just that one side. So you guys see that one side, it’s looking pretty hairy. Probably three or four years ago we had somebody do it. So it comes back pretty— it comes back quick. But yeah.

**Phone Staffer Caller**: Yeah, I mean we would be interested. If you’re in the area now, we ran into an issue with cash flow this year because of…. We’ve been involved in four weddings, and it depleted our income, so that’s the issue. But once these weddings are done, we have two more left. But you said you’re in the area right now?

**Lead**: Yes, we’re in the area, and would you like one of our estimators to drop by so that they could maybe give you an estimate and share more about us? Would that be ok?

**Lead**: So the best time if you come during the weekday is 4:30. My wife is a school teacher, she tries to get home by 4, but she does a lot of extra work at the school, but I think you’re safe if you come at 4:30. And me, I’m tied up in tax season right now, all the extended due dates are due October 15th, so I’ve been working later. So I’m no good unless you come on a weekend.

**Phone Staffer Caller**: Uh no, luckily we have… sorry, go ahead.

**Lead**: I was going to say we usually just do the one side because it’s hard for us to get high enough, but the rest of the house we would be able to do on our own. But we only have that moss or that algae or whatever the hell it is growing on that north-facing side.

**Phone Staffer Caller**: Mmm, um, well today, we actually do have an available slot for room 5 to 7 uh, would that work?

**Lead**: Yes, somebody would be home. I might be home today because it’s Friday.

**Phone Staffer Caller**: Yeah, yeah. Happy Friday.

**Lead**: Yeah really. So yes, definitely we can have one of our guys drop by and check it out. So just one side where most of the algae grows?

**Phone Staffer Caller**: Yeah, it’s the north-facing side. It’s where the garage is.

**Lead**: Okay.

**Phone Staffer Caller**: Alright, copy that. Um, just to confirm, am I speaking with Sean (redacted)?

**Lead**: Yeah.

**Phone Staffer Caller**: Wonderful, thank you Sean. Is this the best contact number where John could give you a call? The (redacted)?

**Lead**: Yup.

**Phone Staffer Caller**: Perfect. Let’s see, so we will definitely send this to John. Oh, uh, but we don’t have your house number, my apologies—

**Lead**: Aw, man. Alright, I thought you were outside of the house looking at it.

**Phone Staffer Caller**: Oh, no, no. Because it is right there, sorry, sorry.

**Lead**: Oh, just, you know, I’m ju— we are just around the neighborhood. We’re doing clients, we’re just ringing the neighbors to see if you guys are interested because we’re already in the area, and we could, you know, swing by