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Cold Calling

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Type: Power Washing
Lead Grade: B
Name: Charles (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Rogers

Intro:

At Phone Staffer, we focus on helping home service companies generate leads through effective cold calling strategies. In this specific call, we reached out to a homeowner in Rogers, Arkansas, offering a free estimate for power washing services. Despite some initial confusion about location, the homeowner expressed interest in having the exterior of their home cleaned. An appointment was scheduled with our estimator for further evaluation, and arrangements were made for follow-up communication via text or email. This call highlights how outbound lead generation, including cold calling, can successfully engage potential customers for home service companies looking to get more leads. Below is the redacted information from the call for privacy protection.

Ai Transcript:

**Phone Staffer Caller:**
Hello Charles.

**Lead:**
Yes.

**Phone Staffer Caller:**
Hi, this is Louisa from (redacted). So we will be in your area this week, working on a few of the neighbor’s properties. And we just wanted to ask if you would like to have a free estimate to power wash the exterior of your house.

**Lead:**
Uh, where are you located?

**Phone Staffer Caller:**
I am from (redacted).

**Lead:**
Ok, is this in Atlanta? Are y’all located in the Atlanta area?

**Phone Staffer Caller:**
Uhm, sorry. It is actually on (redacted) Street in Arkansas.

**Lead:**
Oh, so you guys are in Arkansas. Ok. I couldn’t tell from the phone number. I thought it was coming from an Atlanta number so I was confused. We moved from Atlanta like 4 years ago, so I was like, oh maybe it’s still registering there or something. I don’t know.

**Phone Staffer Caller:**
Yes, you can do an estimate, that’s fine, of the exterior of the house.

**Lead:**
Ok.

**Phone Staffer Caller:**
So, our estimator, Tanner, will be there tomorrow and Friday. When will you be available?

**Lead:**
You know what, I don’t know right now. I guess if I have to be there, I’m not going to be around right now.

**Phone Staffer Caller:**
He can also call you or send you the email for the estimate.

**Lead:**
That would be best.

**Phone Staffer Caller:**
What specific part of the house would you like to be cleaned so I can have that informed for Tanner?

**Lead:**
Yeah, just the outside of the house.

**Phone Staffer Caller:**
Outside of the house, okay. And also, is it okay if he will call you or email you tomorrow morning between 8 to 10 a.m.?

**Lead:**
Yeah, he can text me too. I don’t know, cause I’m on the phone a lot of times for work, so I’d have to call him back if I’m just doing messages.

**Phone Staffer Caller:**
Correct, yes. The email address that we have here is (redacted), right?

**Lead:**
No, that’s not correct.

**Phone Staffer Caller:**
Is it still good?

**Lead:**
Our address?

**Phone Staffer Caller:**
What address do you have for us?

**Lead:**
The address that we have is (redacted).

**Phone Staffer Caller:**
Is that right?

**Lead:**
Yeah, so this is like… we haven’t used y’all before, I don’t think, ’cause that’s…not… yeah, I was just curious. That’s my dad’s email and he lives in Florida, so I was just curious, confused.

**Lead:**
Um, you know, he can just text me or call me. That’s fine.

**Phone Staffer Caller:**
But for the email, Tanner will send the estimate and a confirmation. Is that still a good email that you have?

**Lead:**
Uh yeah, that’s fine.

**Phone Staffer Caller:**
Okay, sounds perfect. Tanner might call or contact you tomorrow around 8 to 10 a.m. for the estimate, alright?

**Lead:**
Okay, thank you very much, I appreciate it.

**Phone Staffer Caller:**
Sure, no problem. And your name is Charles (redacted), correct?

**Lead:**
Correct.

**Phone Staffer Caller:**
Okay, perfect. Thank you so much, Charles. Have a good one.

**Lead:**
You too, bye.

**Phone Staffer Caller:**
Bye.