Type: Power Washing
Lead Grade: B
Name: Jasmine (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Rome
Intro:
At Phone Staffer, we help home service companies generate more business through outbound marketing and cold calling for leads. In this call, we connected with a property representative in Rome, Georgia, to schedule a power washing estimate for their breezeways. A site visit was booked with the property’s leasing agent to assess their needs. This is a strong example of how phone leads for home service companies can be generated through strategic outbound efforts. Below is the redacted call information to protect privacy.
Ai Transcript:
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Phone Staffer: Thank you for calling (redacted). This is Savannah. How can I help you?
Caller: Hi. Krystyn here with (redacted). How are you doing?
Phone Staffer: I’m doing good. How are you?
Caller: I’m doing great. Thank you for asking. Well, I’m just wondering if you can help me? Because actually, the reason for my call is I would say just to keep your options open, and it won’t take too much of your time—just 10 to 15 minutes of your time.
Phone Staffer: Okay. When was this appointment?
Caller: Oh, well, like I mentioned, we are a power washing company, and since our project manager will be in the area, he would also like to drop by at the same time for your office. So, he would like to introduce our services—just for reference or maybe for backup purposes. In case your current team can’t handle certain areas in your facility, that’s when we could come in as backup.
Phone Staffer: Okay.
Caller: So, this is to maximize our time and keep your options open. Are you available this week—maybe this coming Thursday or Friday?
Phone Staffer: Yeah, Friday would be perfect. Friday at 3 o’clock, actually.
Caller: Friday at 3 PM, okay, that’s great. And just in case, as a backup time, if something comes up and you’re not available at 3 PM, are you free between 4-6 PM on Friday?
Phone Staffer: We close at five. We could do the morning before—maybe 10-10:30 AM.
Caller: Okay, 10-10:30 AM, got it. So, the initial schedule will be Friday, 10-10:30 AM, and backup time will be 3 PM. Thank you. May I have your full name, please?
Phone Staffer: Savannah.
Caller: I’m sorry, I only heard your last name. You said Holden, right?
Phone Staffer: S-A-V-A-N-N-A-H.
Caller: Is that right?
Phone Staffer: Yes.
Caller: And then Holden—H-O-L-D-E-N. Is that correct?
Phone Staffer: That is correct.
Caller: The name of your property is (redacted), located at (redacted), correct?
Phone Staffer: That is correct.
Caller: And this is the best number where we can reach you—(redacted), right?
Phone Staffer: Correct.
Caller: Thank you. May I have the best email where we can send more information and confirmation for the appointment?
Phone Staffer: It’s (redacted).
Caller: (redacted), correct?
Phone Staffer: That’s right.
Caller: Okay, thank you. Will you be the one assisting our manager with a quick tour of the property for approximately 10 to 15 minutes on Friday?
Phone Staffer: It depends on how busy we are and who is available at that time.
Caller: Okay. In case you’re busy, who else might assist our manager?
Phone Staffer: It will be the leasing agent, and her name is Jasmine Leming. However, we have a lot of people helping because we’re in the middle of lease-up, so I can’t guarantee who will be the one to do it.
Caller: Oh, okay. But as of now, you’ll be the one personally assisting our project manager on Friday at either 10 AM or 3 PM?
Phone Staffer: I will not. It will be Jasmine Leming.
Caller: Ah, okay. Jasmine—last name is Leming, correct?
Phone Staffer: L-E-M-I-N-G