Type: Power Washing
Lead Grade: B
Name: John (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Stamford
Intro:
At Phone Staffer, we use outbound marketing for home service companies to help generate real, qualified leads through strategic cold calling. In this call, we contacted a homeowner in Stamford, Connecticut to offer a free estimate for power washing services. The homeowner expressed interest in having the windows and storm drains cleaned and booked an appointment with our estimator. This is just one example of how cold calling for leads can lead to meaningful appointments and sales opportunities for home service businesses.
If you’re looking for an effective way to get more leads for your home service company, our outbound approach delivers results. Below is the redacted transcript of this successful lead interaction.
Ai Transcript:
Phone Staffer Caller:
Hello, good morning. Can I help you?
Lead:
Hi, uhm, is this John?
Phone Staffer Caller:
Yes.
Lead:
Hello there, John. By the way, my name is Anna and I work for (redacted). If I may ask, are you still located in Elmbrook Drive?
Lead:
Yes.
Phone Staffer Caller:
Okay, so, uhm, John, the reason why I’m asking is because we will be working on some of the neighbour’s property this week or next week. And I’m wondering if I can have one of our estimators visit your house and provide a free estimate for power washing your property.
Lead:
Oh, power washing.
Phone Staffer Caller:
Yep. That is correct. So, uhm, with power washing, we clean the roofs, garage, stairs of the house, driveways, sidings.
Lead:
Yeah, I’m all brick. The whole house is brick. I’m sorry, let’s start again. I don’t have an aluminum siding. I’m brick.
Phone Staffer Caller:
Okay, well, what about your driveways or your roofs?
Lead:
I better not. I power washed it myself, actually, maybe a year ago.
Phone Staffer Caller:
I see. I understand. Actually, one reason why I called is because I could, if you want, we could provide you an estimate. And again, the estimation is for free. You don’t have to pay for anything yet. No problem.
Lead:
Okay.
Phone Staffer Caller:
All right, thank you. Okay, so just to confirm. Just call me and let me know when you’re coming, all right?
Lead:
Yes, of course, Stephanie. So, what I’m going to do is set an appointment with our estimators, okay? So, I just need to check the earliest date and time, all right?
Lead:
All right.
Phone Staffer Caller:
So, please stay with me, okay? By the way, John, your last name is (redacted), am I correct?
Lead:
That’s correct.
Phone Staffer Caller:
Okay. And your phone number, it ends with (redacted). Am I correct with that?
Lead:
That’s right.
Phone Staffer Caller:
And your address is at (redacted), which is in Stanford, Connecticut, and the zip code is (redacted). Am I correct?
Lead:
Yes.
Phone Staffer Caller:
Okay, thank you. So, let me first go ahead and check what would be the earliest time and date. So, we actually have the earliest would be on Thursday. That’s going to be the 10th of April. And we have morning and afternoon schedules.
Lead:
Thursday depends on what time.
Phone Staffer Caller:
Which do you prefer, morning or afternoon?
Lead:
It depends on the time.
Phone Staffer Caller:
Well, we have 8 to 10 a.m., then 10 to 12 p.m., and then 12 to 2.
Lead:
I should be back here by then because I have to call my daughter.
Phone Staffer Caller:
I see.
Lead:
Oh, no, no, no. I’m sorry. No, no, no. I’m bringing my wife to work. What was the other time?
Phone Staffer Caller:
It would be afternoon.
Lead:
Afternoon.
Phone Staffer Caller:
So, we have 12 to 2.
Lead:
12 to 2. Will that work?
Phone Staffer Caller:
8 to 10 will work as long as they get here early.
Lead:
Of course. So, our estimator will be—
Phone Staffer Caller:
8 to 10 is fine.
Lead: