Type: Roofing
Lead Grade: B
Name: Frederick (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Denver
Ai Transcript:
**Phone Staffer Caller**:
Hi, is this Frederick? Frederick, good morning. My name is Sam, and I’m with (redacted) Roofing. Recalling the area with the recent hailstorm, and I just wanted to check off on you, but also to ask when was the last time someone inspected your roof?
**Lead**:
A couple of years ago somebody did, but it hasn’t been recently.
**Phone Staffer Caller**:
I see, okay. A couple of years ago. Okay, all right, thank you. And I’m just curious, were there any storms that came by your location recently, and if so, were you affected by it?
**Lead**:
Yeah, actually I just spent eight thousand dollars fixing my truck, and my wife’s car is with the body shop right now.
**Phone Staffer Caller**:
Okay, ah wow, eight thousand dollars. Okay, that’s huge. I’m so sorry to hear. Okay, how about your roof though, have you already had someone come over?
**Lead**:
No, no. I actually need to talk to the insurance person about that as well.
**Phone Staffer Caller**:
Okay, so you have no idea if there’s any damage yet?
**Lead**:
No, I bet there probably is nothing.
**Phone Staffer Caller**:
Okay, because your car got damaged, so there’s a big chance that also your, okay. Well, the reason why I’m asking these questions, Frederick, and again I’m really, really sorry about your car, is because we can also offer or provide a free inspection. This is to simply verify if there is indeed any damage on your roof.
But at the same time, we can also provide you with a free estimate or quote. This is to ensure that you get the best possible deal even before you hire someone and, you know, pay for them and fix your roof, okay?
**Lead**:
Okay.
**Phone Staffer Caller**:
If you don’t mind me asking, Frederick, have you also noticed any roofing trucks or companies in the neighborhood or in the area?
**Lead**:
Oh, yeah. There’s been.
**Phone Staffer Caller**:
Okay, all right. So what I can perhaps do here, Frederick, is I can have one of the project managers give you a call first and possibly set up a date and time for a visit, so that way they can provide an inspection on your roof and, again, at the same time provide you with a free quote. Can they call you back at the same number if that’s okay with you?
**Lead**:
Yeah, that’s fine.
**Phone Staffer Caller**:
Okay, thank you. And to confirm, Frederick, your address is (redacted). Is this accurate?
**Lead**:
Yes, that’s it.
**Phone Staffer Caller**:
Okay, thank you. And lastly, Frederick, if it’s okay with you and if you would like, are you free or able to provide an email so that way we can send details and information as well?
**Lead**:
Yeah, it’s (redacted) at Gmail.com.
**Phone Staffer Caller**:
Okay, so it’s (redacted) at Gmail.com. Did I hear you right?
**Lead**:
Yep, that’s it.
**Phone Staffer Caller**:
Okay, thank you, Frederick. By the way, my name is Sam, and this is all the time that I need. Oh, I’m sorry—do you have a preferred time for a call back before I forget?
**Lead**:
Um, no. Anytime is okay.
**Phone Staffer Caller**:
All right. I’m actually terrible about answering my phone, so it’s probably pretty shocking that I answered this time, but I’ll return the call.
**Phone Staffer Caller**