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Cold Calling

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Type: Roofing
Lead Grade: B
Name: Phillip (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Midland

Ai Transcript:

Here is the cleaned-up and redacted transcript with all the privacy-sensitive information removed:

**Phone Staffer Caller:** Hello

**Lead:** Yeah, Hi.

**Phone Staffer Caller:** This is Reija from Texas Haile inspection. Am I speaking with Mr. [Redacted] Philip?

**Lead:** Yes.

**Phone Staffer Caller:** Alright, great. We’re actually calling the area after the May 30th hail storm. When was the last time someone inspected your roof?

**Lead:** This week.

**Phone Staffer Caller:** Oh, this week? So have you already signed any papers with them?

**Lead:** I had the roof inspected twice by Allstate and by the roofer.

**Phone Staffer Caller:** But for the roofer, have you already signed a paperwork with them?

**Lead:** No.

**Phone Staffer Caller:** Oh, no, I see. But did this storm come over your home last May 30th?

**Lead:** Yeah.

**Phone Staffer Caller:** Alright, and that’s the reason you had the inspection of your roof because you’re experiencing damage on your roof, right?

**Lead:** Yeah.

**Phone Staffer Caller:** I see. Well, Philip, you know, aside from a free inspection to verify any damage, we can also provide a free code to ensure you get the best possible deal and of course, to work with you to get the applicable insurance coverage. I’m sure you’re planning to get multiple quotes, right?

**Lead:** Yeah, I’m at work right now. Can you call my wife?

**Phone Staffer Caller:** Oh, I would just like to verify— is this the best callback number? The one that I am calling right now?

**Lead:** Yeah.

**Phone Staffer Caller:** Alright, and you’re still at [Redacted], is that correct?

**Lead:** Yeah.

**Phone Staffer Caller:** Alright. I know you’re in a hurry, but real quick though, do you have an email where we can send our contact information as well as our estimated quote?

**Lead:** Yeah, phillips.levasher@(redacted).

**Phone Staffer Caller:** Alright, so your first dot, your last name at gmail.com?

**Lead:** Yes.

**Phone Staffer Caller:** Alright, perfect. So Philip, I will just go ahead and contact you. I will have my project manager give you a call to set up a time to come by, note any damage, and work with you to get the applicable insurance coverage, okay?

**Lead:** Sounds good.

**Phone Staffer Caller:** Alright. By the way, Philip, have you already filed a claim with your insurance company?

**Lead:** Yeah, I talked to them.

**Phone Staffer Caller:** Alright, that’s good to hear then. I’ll go ahead and have my project manager give you a call back. Thank you so much. You have a good one.

**Lead:** Thanks for your time though.

**Phone Staffer Caller:** Thank you.

**Lead:** Bye.

**Phone Staffer Caller:** Bye-bye.