Type: Roofing
Lead Grade: B
Name: Casey (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Midland
Ai Transcript:
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**Phone Staffer Caller**: Hello, yeah hi, uh can you hear me? This is Casey.
**Lead**: Yes, uh Casey, uh this is just Chris with the [redacted] uh we’re just wondering are you still at [redacted] Avenue?
**Phone Staffer Caller**: Yes.
**Lead**: Yeah and uh we’re simply calling the area after the May 30th hailstorm, if you can still recall. And uh we’re actually, yeah, we’re actually just wondering man, what was the last time somebody inspected your roof to see if it has any damage on it?
**Phone Staffer Caller**: I don’t know, my wife would know that information.
**Lead**: Okay, I see. Uh, is she available though?
**Phone Staffer Caller**: I’m not sure hold on. Patricia! I can’t get her right now.
**Lead**: Yeah, it’s okay. Um, if you don’t mind, um Casey, I just wanted to ask a few more questions though. Did you happen to see, like, um outside the street recently, like roofing trucks or roofing companies fixing things in the neighborhood?
**Phone Staffer Caller**: There were a couple months ago, but I hadn’t seen any recently.
**Lead**: I see. But um would you, um, would you possibly know if you think your roof has any damage or any leaks on it?
**Phone Staffer Caller**: Well, I’m sure it’s got some. The big hail storm, we didn’t get the huge hail like some people got, but we did get some.
**Lead**: I see. Well, one thing I’m certain is that I can hear a little bit of angel in the background in there. But anyways, um okay, well—here’s what I could do, um Casey. Because um since we’re from [redacted], we’re currently in the neighborhood, and we’re actually trying to um look after, um, like the residents here to prepare you guys for probably another storm.
If you don’t mind, I will have one of our project managers give you a call, set up a time to come by because we’re currently in the area anyways. They can check if there’s any damage to your roof, because we offer free inspections since we’re from [redacted] to verify if there’s any damage. We can also provide you a free quote before you come running to other roofing companies and possibly pay a handsome amount of money, if you know what I mean.
Do you—uh, give me one second here, Casey—if I could ask, what is the best number to um call you back at if one of our private project managers can do that?
**Phone Staffer Caller**: The one you just called me on, (redacted).
**Lead**: Correct?
**Phone Staffer Caller**: Yes.
**Lead**: Alright, got it. And um would you happen to have any, uh, best email address that we could send you all the details to?
**Phone Staffer Caller**: Uh, uh yeah, it’s (redacted).
**Lead**: (Redacted). Alright, got you. And uh you’re currently at [redacted] Avenue in Midland, Texas [redacted], correct?
**Phone Staffer Caller**: Yes, sir.
**Lead**: Alright, well here’s what—um, this is how it’s going to happen. One of our project managers, Casey, will actually give you a call and they’ll likely set up a time, since we’re currently in the neighborhood anyways. They will just come by, note any damage, work with you. Just in case if there is, we can actually help you get applicable insurance coverage, with your insurance coverage, so um no, no hassle, all right? No obligation, all good.
**Phone Staffer Caller**: Alright.
**Lead**: You have a