Type: Roofing
Lead Grade: B
Name: Samuel (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Odessa
Intro:
“At Phone Staffer, we specialize in generating leads for home service companies through proven cold calling techniques. In this transcript, we reached out to a homeowner in Texas who had recently experienced a hailstorm in the area. The homeowner expressed interest in having their roof inspected for potential damage. After collecting the necessary information, we scheduled a follow-up call to connect the homeowner with our client for a proper roofing inspection. This interaction is a prime example of how cold calling for leads can effectively help home service businesses generate new opportunities. If your home service company is looking to improve its outbound lead generation, this approach could be just what you need. Below is the redacted information to preserve individual privacy.”
Ai Transcript:
Phone Staffer Caller: Hi, is this Samuel?
Lead: No.
Phone Staffer Caller: I see. Any chance maybe do you know him, or are you related with Samuel?
Lead: Um, yes, but he’s not here right now.
Phone Staffer Caller: Got it, ma’am. Well, Dexter here with (redacted), are you still on (redacted) Avenue?
Lead: Um, yes.
Phone Staffer Caller: Ma’am, actually, Dexter here with (redacted). We’re helping, actually, your neighbors to get roof replacements after the recent storm. When was the last time someone inspected your roof?
Lead: Um, I don’t — honestly, I don’t know, we moved in in 2020, like mid-2020.
Phone Staffer Caller: I see. But if I may ask you about this, were you affected by the recent hailstorm?
Lead: Um… no, not really.
Phone Staffer Caller: So there’s, like — someone inspected your roof for that one after the recent storm?
Lead: Uh, no.
Phone Staffer Caller: Mm, I see. But what about your car? Was there any, like, damage happen to your car?
Lead: Um… I think… well, yeah, but we don’t have the car no more.
Phone Staffer Caller: Got it. Ma’am, actually, if the car gets damaged, there is a possibility as well that your roof has been damaged by the hailstorm. So what can happen: we can have somebody out there to check the roof inspected. There’s nothing for you to worry about because it’s free of charge. And we can provide you a free quota to file an insurance claim for that, so that the cost will be covered by insurance.
Lead: Okay, can I have your name?
Phone Staffer Caller: My name is Gabriel.
Lead: Gabriel, is that correct? How about your last name? Is it Mina Harris?
Phone Staffer Caller: Um, no. It’s (redacted).
Lead: Can you spell that?
Phone Staffer Caller: R-E-Y-E-S.
Lead: Oh, (redacted), I got it. So the same phone number is the best callback number, right?
Phone Staffer Caller: Uh-huh.
Phone Staffer Caller: Got it. Just to make it clear, no one inspected your roof yet, but your car must get damaged because of the hailstorm, correct?
Lead: Yes.
Phone Staffer Caller: Alright, just to make it clear, your address here is (redacted) Halifax Avenue, is that correct?
Lead: Yes.
Phone Staffer Caller: Got it. You haven’t filed any insurance claim, right, just to make it clear, is that correct?
Lead: Yeah.
Phone Staffer Caller: Okay. So I believe, can I have your active email where we can send you the scheduled appointment confirmation?
Lead: It’s (redacted). They’re all lowercase.
Phone Staffer Caller: Uh-huh.
Lead: 84atgmail.com.
Phone Staffer Caller: Alright, so that’s your last name, (redacted), and then the letter D, which is dog, and then (redacted) — M-A-R-E.
Lead: No, it’s (redacted), R-A-Y-E-S G, like girl.
Phone Staffer Caller: Uh-huh.
Lead: (redacted) 84atgmail.
Phone Staffer Caller: Got it. Is it (redacted), M-A-R-I-E? Is that correct?
Lead: Yes.
Phone Staffer Caller: Alright, got it. Just to make it clear, you’re related with Samuel (redacted), right?
Lead: Yes.
Phone Staffer Caller: Alright, gotcha. He’s actually your husband?
Lead: Oh. He’s my husband. We haven’t had a chance to change my last name because it’s a lot of