Type: Roofing
Lead Grade: B
Name: Obioma (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Odessa
Ai Transcript:
Certainly! Here’s a cleaned-up version of the transcript with the requested redactions:
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**Lead:**
Hi there, is this Obeoma?
**Phone Staffer Caller:**
Hi there, my name is Sam. I’m with **(redacted)** and we’re calling the area after the recent storm. I’d like to ask if the storm came by your location and if you were also affected by it.
**Lead:**
By what? What are you talking about?
**Phone Staffer Caller:**
Was there any hailstorms that came by your location recently and were you affected by it?
**Lead:**
No. Nobody has gone up there to check. I do not know yet.
**Phone Staffer Caller:**
Nobody has come to check yet? Okay, I understand.
**Lead:**
No.
**Phone Staffer Caller:**
All right, but have you noticed any moving trucks for company size in the neighborhood?
**Lead:**
No.
**Phone Staffer Caller:**
You have not. Okay, what about your car? Was your car damaged because of the storm?
**Lead:**
Well, I have some dents on my car.
**Phone Staffer Caller:**
Your car was damaged. I see. I am sorry. Okay, the reason I am asking these questions, Obioma, is because we can actually provide you with a free inspection to verify if there is indeed any damage on your roof because of the storm.
But aside from that, we can also provide you with a free quote or estimate to ensure that you get the best possible deal before you hire someone and pay for them.
So what I can do here is, I can have one of the project managers give you a call first to possibly set up a date and time for the inspection. Can they call you back at the same number, Obioma?
**Lead:**
Yes.
**Phone Staffer Caller:**
Okay. And your address is **(redacted)**. Is that correct?
**Lead:**
Yes. That’s it.
**Phone Staffer Caller:**
Okay. Alrighty. And also, are you able to provide an e-mail so we can send you some information and details as well?
**Lead:**
Yes.
**Phone Staffer Caller:**
If you-
**Lead:**
Yes. It’s **(redacted)** at Gmail dot com.
**Phone Staffer Caller:**
Okay. Can I repeat that just to be sure? So it’s **(redacted)** at Gmail dot com?
**Lead:**
Yes.
**Phone Staffer Caller:**
Okay. **(redacted)**, have you already contacted your insurance company or filed a claim because of, um, you know, possible damage on your roof?
**Lead:**
You know, I called… I called them some time ago, and they told me that they might be expecting another storm, so I should wait. Yes, so that’s why I didn’t go forward with until maybe after your inspection, then maybe we find something. Then I can contact them.
**Phone Staffer Caller:**
Okay, that makes sense. Alright, so in the meantime, I’ll go ahead and inform one of the project managers to give you a call first. Do you have a preferred time for a callback, or is any time okay?
**Lead:**
It doesn’t matter. Anytime is okay.
**Phone Staffer Caller:**
Anytime, okay. So they can send someone to inspect your roof, and see if there is indeed any damage from the recent storm, okay? And I’ll provide you with the quote.
**Lead:**
Okay, cool.
**Phone Staffer Caller:**
Alright, that’s just about it, **(redacted)**. Thanks for your time, and have a good one.
**Lead:**
You too, bye bye.
**Phone Staffer Caller:**
Thank you so much.
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