Type: Solar
Lead Grade: B
Name: Rudy (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Denver
Ai Transcript:
**Phone Staffer Caller:** Hi, is this uh Erica?
**Lead:** No.
**Phone Staffer Caller:** Oh sorry, is this Mr. (redacted)?
**Lead:** No.
**Phone Staffer Caller:** Okay but are you connected to (redacted) Street?
**Lead:** What is this about?
**Phone Staffer Caller:** Well my name is Sam, I’m with the (redacted) program and we’re working in the neighborhood with the recent changes and constant rate increases by (redacted).
**Lead:** So are you with (redacted) Energy?
**Phone Staffer Caller:** Yes, yes, we do have (redacted) Energy but what is this about? Like what’s going on?
**Phone Staffer Caller:** Okay well we’re a contractor with (redacted)’s net metering program and uh we’ve helped hundreds of homeowners reduce their energy costs through solar options. We understand the misconception and some assumptions about the previous solar programs which would require you to pay like thousands of dollars out of pocket or have a twenty-year financing program. Those didn’t really make sense to a lot of people, but now we are seeing total savings of around thirty to fifty percent.
If you are paying a lot of money on your electricity bill, we probably have the solution to reduce your monthly bills. Speaking of which, how much do you usually pay on your electricity bill?
**Lead:** Okay so this is actually very pricey, um so it’s like some kind of program to help reduce the expenses of utilities?
**Phone Staffer Caller:** Yes, exactly. If it’s okay with you, I can have a Solar consultant give you a call. You guys can talk about setting up a date and time for the visit, and they will measure—of course, with your permission—your current consumption, and also share solutions along with your current federal and state incentives. In some cases, there are no upfront costs. Would it be okay if they call you back at the same number?
**Lead:** Uh… sure, when would they be calling me back?
**Phone Staffer Caller:** It’s actually up to you. Do you have a preferred time and date so that we can set that up? I can take note of it as well.
**Lead:** It has to be on a Wednesday, that’s my day off. Wednesday around 10 AM—that’d be fine.
**Phone Staffer Caller:** Okay, copy that. And your… I’m sorry, your name is?
**Lead:** My name is Rudy.
**Phone Staffer Caller:** Rudy, Rudy, Rudy. Yes, Rudy, okay. May I also have your last name, if that’s okay Rudy?
**Lead:** (redacted).
**Phone Staffer Caller:** (redacted) okay, got it, thank you Rudy. If I can call you by your first name?
**Lead:** That’s fine.
**Phone Staffer Caller:** Okay, now just a couple of questions and I won’t take much more of your time. If you were to describe your current credit score, how would you describe it? For example, average?
**Lead:** Excellent.
**Phone Staffer Caller:** Okay, would you say it’s…?
**Lead:** Average, yeah.
**Phone Staffer Caller:** Average? So it’s like a fair kind of rating or a good kind of rating would you say?
**Lead:** Fair.
**Phone Staffer Caller:** Fair, okay, understood. How long have you been living at this address (redacted)?
**Lead:** Close to three to four years.
**Phone Staffer Caller:** Three to four years, okay, got it. Alright, thank you so much Rudy. Okay, so I actually have all the information that I need, so I’m going to go ahead to give you a call back on Wednesday around 10 AM, okay?
**Lead:** Okay.
**Phone Staffer Caller:** Thank you so much Rudy, and you have