Type: Solar
Lead Grade: B
Name: Isabela (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Denver
Ai Transcript:
“`plaintext
**Phone Staffer Caller:** Yes. Hi, is this Billy?
**Lead:** No, it isn’t.
**Phone Staffer Caller:** Ah, is this Mrs. (Redacted)?
**Lead:** Yes.
**Phone Staffer Caller:** Hi, Mrs. (Redacted), my name is Sam. By the way, I’m with (redacted). We’re working in the neighborhood to address the recent changes, and the cost of rate increases by (redacted). I’m not sure if we can help, but I hope we can. But if I may ask, what is your normal electricity bill? Maybe like a rough estimation.
**Lead:** Like $3.20.
**Phone Staffer Caller:** $3.20? Okay, wow, that’s a bit high. Is that the most that you pay monthly or like the least?
**Lead:** The most I pay is $300 a month.
**Phone Staffer Caller:** $300, okay, understood. I believe you guys are with (redacted)? Is that correct, Mrs. (Redacted)?
**Lead:** I’m sorry, what?
**Phone Staffer Caller:** You’re with (redacted). Is that correct?
**Lead:** Yes.
**Phone Staffer Caller:** Okay. Now, Mrs. (Redacted), the reason why I’m asking you these questions is because we are a contractor with (redacted)’s Net Metering Program. Just to share with you, we have helped hundreds of homeowners reduce their energy costs through solar options. So what I can possibly do here, Mrs. (Redacted), is have one of the solar consultants give you a call first, and maybe you guys can set up a date and time for a visit just to measure your current consumption and share solutions.
**Lead:** Okay, you can have them call.
**Phone Staffer Caller:** Okay, and can they call you back at the same number? Is that okay with you?
**Lead:** Yes.
**Phone Staffer Caller:** All right, and just to confirm some details, your address is (redacted). Is that correct?
**Lead:** Yes.
**Phone Staffer Caller:** Okay, all right. And how long have you been living here? Like how many months?
**Lead:** Three years.
**Phone Staffer Caller:** Three years, okay, all right. And I just have two questions and I’m not going to take so much of your time anymore. If you are to describe your credit score, would you say it’s excellent, good, fair, or poor?
**Lead:** As far as me and his, it’s fair.
**Phone Staffer Caller:** It’s fair, okay. And lastly, Mrs. (Redacted), may I also have your first name because I didn’t ask it earlier?
**Lead:** It’s Erica (Redacted).
**Phone Staffer Caller:** Isabella?
**Lead:** Yes.
**Phone Staffer Caller:** Oh okay, that’s a really nice name. Is that I-S-A-B-L-A, is that how it’s spelled?
**Lead:** Yes.
**Phone Staffer Caller:** Okay, alright, thank you so much, Isabella or Mrs. (Redacted). Okay, so I have all the information that you need. I’ll go ahead and have a consultant call you back at the same number as soon as possible, and you have a lovely day, okay?
**Lead:** See you soon, bye.
**Phone Staffer Caller:** Thank you, bye-bye.
“`