Type:
Lead Grade: C
Name: Terry (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
At Phone Staffer, we help home service companies get more leads through strategic cold calling campaigns. In this example, our team reached out to a homeowner in Fort Smith to offer a no-obligation estimate for power washing services. The homeowner expressed interest in cleaning the exterior of their home and scheduled an appointment during the next available window.
This conversation highlights how outbound lead generation for home service businesses can connect you with potential clients and drive new opportunities. Below you’ll find the redacted transcript from the call, with all personal information removed to protect privacy.
Ai Transcript:
Phone Staffer Caller:
Hi, is this Mary?
Lead:
No, I’m sorry there’s no one here by that name.
Phone Staffer Caller:
Oh, okay okay. Well, we will update your records then. But, well ma’am, this is Christine from (redacted). Just a quick question—do you happen to be the homeowner as well on Jack Thomas Drive in Fort Smith?
Lead:
Oh okay.
Phone Staffer Caller:
Well, maybe I can interest you then. Actually, ma’am, we’re just reaching out in the area because we will be working there starting April 14, that’s next Monday. And I was just wondering if maybe we can visit and provide you with a free estimate.
So we offer basically power washing services like for the house exterior, driveway, sidings, and other areas of the property. But again, it’s just for a free visit.
Lead:
What day would this be?
Phone Staffer Caller:
Well, if you have availability, the earliest we have is Monday, April 14.
Lead:
We should be around.
Phone Staffer Caller:
Yeah, if you’re around, we’ll take a look. Okay?
Lead:
Okay.
Phone Staffer Caller:
Great. Well, can I schedule you for between 11 a.m. to 1 p.m.?
Lead:
Monday is actually not—that is not a good time. It’d be better in the afternoon for us.
Phone Staffer Caller:
Oh, how about between 5 p.m. to 7 p.m.? Is that okay?
Lead:
That would be fine, yeah. If you’re out this way, we’ll stop and get an estimate. Okay?
Phone Staffer Caller:
Okay, good. Ma’am, any specific area of the property that you wish to get an estimate for power washing?
Lead:
No, just the house. The only thing that needs it is the house.
Phone Staffer Caller:
And can I have your complete name as well so I can forward it to the estimator?
Lead:
It would be Terry (redacted).
Phone Staffer Caller:
Oh, okay, Terry (redacted). And just to confirm, the complete property address, that would still be (redacted), correct?
Lead:
Yeah, that’s correct. Yeah, we’ll take a look. We’re getting several estimates. Thank you.
Phone Staffer Caller:
Okay, just two more things, ma’am. The best contact number is the one ending in (redacted), right?
Lead:
Yes.
Phone Staffer Caller:
And that’s the only phone number?
Lead:
Okay.
Phone Staffer Caller:
And how about the email address where we can send a confirmation to?
Lead:
You already have it. No, not the email. No, I don’t give out the emails. I’m sorry.
Phone Staffer Caller:
I understand.
Lead:
Oh, not a problem.
Phone Staffer Caller:
Okay, well, I’ll go ahead and set up this one April 14th between 5 p.m. to 7 p.m.
Lead:
Okay, we’ll take a look. Thank you.
Phone Staffer Caller:
And an hour before appointment, the estimator will give you a call, ma’am, just to let you know they’re already in the area and just to confirm the last-minute details, okay?
Lead:
Okay, thank you.
Phone Staffer Caller:
Thank you, Terry. Bye-bye.