Type:
Lead Grade: C
Name: Tracey (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
At Phone Staffer, we help home service companies grow by using cold calling to connect with qualified leads. In this call, we spoke with a homeowner in Kennesaw, Georgia, who was interested in both power washing and gutter cleaning services. Although the homeowner already had a regular provider, they agreed to receive an estimate for comparison and scheduled a follow-up call. This type of conversation showcases how cold calling for leads can be a valuable strategy for home service companies looking to increase their customer base. Below is the redacted information from the call to maintain the homeowner’s privacy.
Ai Transcript:
Phone Staffer Caller:
Hello?
Lead:
Hello, Tracey?
Phone Staffer Caller:
Yes?
Phone Staffer Caller:
Hi Tracey, good morning. This is Jean from (redacted). How are you?
Lead:
Good, who is this?
Phone Staffer Caller:
Hi, this is Jean from (redacted). It’s a (redacted) company.
Lead:
Okay.
Phone Staffer Caller:
I’m calling because we will be working on (redacted) Northwest tomorrow until next week. I’m wondering if we can supply and offer you a free estimate of the (redacted) house interior?
Lead:
You only do power wash or you do gutter cleaning too?
Phone Staffer Caller:
Uh, I’m sorry, what is your question, ma’am?
Lead:
After power washing, garage cleaning? You do power washing but do you do gutter cleaning too?
Phone Staffer Caller:
Oh, yeah, of course. We power wash and clean roofs and gutters as well.
Lead:
How much is it for power wash for driveway and then gutter cleaning?
Phone Staffer Caller:
That’s a good question. What we’re offering right now is just a free estimate for the actual cost of the power washing.
Our estimator will check your area first and then will provide you with the accurate estimate after checking the area that you wanted to power wash.
So, since we’re in the area tomorrow, would you be available for a quick visit from our estimator?
Lead:
Not really, I’m not home.
Yeah, so I want to know, you know my address and you can Google, look at it and then see the house size and then tell me the gutter size.
And then if you can tell me the driveway power wash price, you can call me and then if the price is good, I will use you.
Yeah, I don’t think I can meet you tomorrow. You’re welcome to come out but I won’t be home.
Phone Staffer Caller:
What about on Friday and Saturday or is there someone at home who can assist our estimator?
Lead:
You know, I already have someone who I use. They’re very reasonable. You call me so I’m just trying to compare that to all.
I really don’t have any—I don’t want to spend time for it. I’m sorry.
Phone Staffer Caller:
I understand, ma’am. I totally understand.
So, what would be the best time for a call? Let me just check.
Lead:
You can call me anytime.
Phone Staffer Caller:
Okay. Let me just verify this information.
Your address is still on (redacted), northwest in Kennesaw, Georgia (redacted). Am I correct?
Lead:
Yes.
Phone Staffer Caller:
Okay. And this will be the best number to reach you, right? The one ending in (redacted).
Lead:
Uh-huh.
Phone Staffer Caller:
Okay. So, I just want to make sure that we will reach you on time.
Can we call on Thursday around 9 to 11 A.M.? Is that okay with you?
Lead:
Yes, yes. 9 to 11.
Phone Staffer Caller:
Alright. And may I ask what is the best email where we can send the confirmation and also the estimate as well?
Lead:
Just call me. That will be good. Thank you.
Phone Staffer Caller:
Alrighty. No worries, ma’am. But thank you for your time and have a great day. Bye-bye.
Lead:
Thank you. Bye-bye.