Type:
Lead Grade: C
Name: Tracey (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
At Phone Staffer, we help home service companies get more leads through effective outbound strategies like cold calling. In the transcript below, we contacted a homeowner in Kennesaw who expressed interest in power washing and gutter cleaning services. Although she mentioned having a current provider, she was open to comparing pricing and requested that we follow up with an estimate for her driveway and gutter cleaning. This exchange highlights how cold calling for leads can spark new opportunities and generate interest from homeowners who may be looking to switch service providers or compare options. Below is the redacted call transcript for this potential lead.
Ai Transcript:
Phone Staffer Caller: Hello?
Lead: Hello, Tracey?
Phone Staffer Caller: Yes?
Lead: Hi Tracey, good morning. This is Lien from (redacted). How are you?
Phone Staffer Caller: Good. Who is this?
Lead: Hi, this is Lien from (redacted).
Phone Staffer Caller: Is this the Power Washing Company?
Lead: Okay. I’m calling because we will be working on (redacted) Northwest tomorrow and until next week. I’m wondering if we can supply and offer you a free estimate to power wash your house in the future?
Phone Staffer Caller: You only do power wash or you do gutter cleaning too?
Lead: I’m sorry, what is your question ma’am?
Phone Staffer Caller: After power washing, garage cleaning? You do power washing but do you do gutter cleaning too?
Lead: Oh yeah, of course. We power wash and clean roofs and gutters as well.
Phone Staffer Caller: How much is it for power wash for driveway and then gutter cleaning?
Lead: That’s a good question. What we’re offering right now is just a free estimate for the actual cost of the power washing. Our estimator will check your area first and then we’ll provide you with the accurate estimate after checking the area that you wanted to power wash. Since we’re in the area tomorrow, would you be available for a quick visit from our estimator?
Phone Staffer Caller: Not really, I’m not home. I want to know – you know my address and you can google look at it and see the house size and tell me the gutter size. And then if you can tell me the driveway power wash price, you can call me. And then if the price is good, I will use you. I don’t think I can meet you tomorrow. You are welcome to come out, but I won’t be home.
Lead: What about on Friday and Saturday, or is there someone at home who can assess our estimator?
Phone Staffer Caller: I already have someone who I use. They’re very reasonable. You call me so I’m just trying to compare that to all. I really don’t have any – I don’t want to spend time for it. I’m sorry.
Lead: I understand, ma’am. I totally understand. So what would be the best time for a call?
Phone Staffer Caller: You can call me anytime.
Lead: Let me just verify this information. Your address is still on (redacted), am I correct?
Phone Staffer Caller: Yes.
Lead: And that would be the best number to reach you, right? The one ending in (redacted)?
Phone Staffer Caller: Uh-huh.
Lead: Okay. I just want to make sure that we will reach you on time. Can we call on Thursday around 9 to 11 a.m.? Is that okay with you?
Phone Staffer Caller: Yes. 9 to 11.
Lead: All right. And may I ask what is the best email where we can send the confirmation and also the estimate as well?
Phone Staffer Caller: Just call me. That’ll be good. Thank you.
Lead: All right. No worries, ma’am. But thank you for your time and have a great day.
Phone Staffer Caller: Bye-bye.
Lead: Bye-bye.