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Cold Calling

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Type: Garages
Lead Grade: C
Name: Catherine (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte

Intro:

At Phone Staffer, we help home service companies generate leads through effective cold calling strategies. In this particular transcript, we reached out to a homeowner in Sherlock to offer a free estimate on garage upgrades, including epoxy floors and garage cabinets. The homeowner expressed interest in receiving sample designs and pricing via email for future consideration. This conversation is a strong example of how outbound cold calling can assist home service businesses in building a lead pipeline for future projects.

If you’re a home service company looking to improve your lead generation efforts or seeking ways to get more leads through outbound sales strategies, cold calling is an invaluable method to engage potential customers. Below is the redacted information from our recent interaction.

Ai Transcript:

**Phone Staffer Caller**: Hi, is this Vincent?

**Lead**: No.

**Phone Staffer Caller**: Oh, I’m so sorry. I am not sure if I dialed the wrong number, but by any chance are you attached to the address in Tranquil Avenue in Sherlock?

**Lead**: Yes. Can I ask why you are calling?

**Phone Staffer Caller**: Yeah, we’re actually just calling the neighbors there because we are installing some epoxy floors and garage cabinets in the area. And we are just checking if you’d be interested in receiving like a free estimate or sample designs for your garage, if you haven’t upgraded it yet.

**Lead**: I’m sorry, what are you installing? I didn’t quite understand.

**Phone Staffer Caller**: Oh, I’m sorry, it’s epoxy floors and garage cabinets or shelves. Yeah, and we’re just checking if you’d be interested in receiving like a free estimate or sample designs for your garage upgrade, if you haven’t upgraded your garage yet.

**Lead**: Possibly, but not right at this time.

**Phone Staffer Caller**: Yeah. What is the name of your company?

**Lead**: What I can do though, is I can send you some samples with pricing via email. Would that be okay with you?

**Phone Staffer Caller**: Sure. Yeah, I just want to confirm though because I only have here Vincent’s first name. Can I ask for your first name instead?

**Lead**: This is Catherine.

**Phone Staffer Caller**: Catherine, I am assuming that you’re the wife of Vincent, correct?

**Lead**: Yes.

**Phone Staffer Caller**: I got it. And your last name is (redacted), correct?

**Lead**: Well, mine is not but–

**Phone Staffer Caller**: Let me just– let me just— that’s okay. Let me just give you the email address.

**Lead**: It’s (redacted) at outlook.com.

**Phone Staffer Caller**: It’s (redacted) at outlook.com?

**Lead**: Yes.

**Phone Staffer Caller**: And your address is (redacted), right?

**Lead**: Yes.

**Phone Staffer Caller**: Okay, I got it. So yeah, I’ll be asking the designer to send you an email for the sample designs as well as the pricing so that you know you already have like a rough estimate, and you can plan ahead as to, you know, how much you’re going to spend for it.

**Lead**: Thank you so much.

**Phone Staffer Caller**: Thank you so much, Catherine, for your time. It’s a lovely day. You take care.

**Lead**: All right. Thanks. Bye.

**Phone Staffer Caller**: Bye.