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Cold Calling

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Type: Garages
Lead Grade: C
Name: Courtney (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cornelius

Ai Transcript:

“`
Phone Staffer Caller: Hello.

Lead: Hi, is this Courtney?

Phone Staffer Caller: I’m sorry. What was that?

Lead: I’m looking to speak with Courtney.

Phone Staffer Caller: Oh, she’s my wife, she’s not here right now.

Phone Staffer Caller: I see. By the way, my name is Jona, I’m with (redacted). We are actually installing some Epoxy Flooring and Garage Cabinets at Old Westbury Drive. By any chance, are you at this address?

Lead: Epoxy flooring? Is that what you’re looking for?

Phone Staffer Caller: Yes, for garage. So, we offer garage cabinets and epoxy flooring.

Lead: I might be interested in getting some free samples or fee estimates.

Phone Staffer Caller: Yes, actually I am interested.

Phone Staffer Caller: All right, that’s actually great. What would you be interested in? Is it the flooring or the…

Lead: Flooring. Like my garage floor.

Phone Staffer Caller: Okay. And what’s the size of your garage?

Lead: Put the same as all of our neighbors. I should have got a tape measurer. I am actually in my garage at the moment.

Phone Staffer Caller: Well that’s fine. By the way, we’ll also send you a sample so that you can choose as well while waiting.

Phone Staffer Caller: Can you provide to me your email?

Lead: Yes, it’s (redacted).

Phone Staffer Caller: Just to confirm it’s (redacted) correct?

Lead: Yes, that is correct.

Phone Staffer Caller: Perfect. Is this your best callback number the (redacted)?

Lead: Yes.

Phone Staffer Caller: All right. What would be the best time to give you a callback?

Lead: Anytime in the afternoon is fine.

Phone Staffer Caller: Anytime? Okay. All right. You’re (redacted) Biem correct?

Lead: Eric Biem.

Phone Staffer Caller: Okay. This address is (redacted) Old Westbury Drive correct?

Lead: That is correct. I can actually give you the exact dimensions in my garage.

Phone Staffer Caller: Yes, sure.

Lead: It is 22 feet wide, exactly. 520 feet long.

Phone Staffer Caller: Five. Twenty feet. Okay.

Lead: That’s right.

Phone Staffer Caller: All right. Perfect. Thank you so much. So what we’re going to do here is we’ll go ahead and send this to our project manager and also we’ll give you some samples that you can choose.

Phone Staffer Caller: Once you’re already decided, we can also have a designer come by and show you some samples, give you a call back, and provide you a free coat. Okay?

Lead: Okay.

Phone Staffer Caller: All right. Thank you so much, Courtney, for picking up the call. You have a wonderful day.

Lead: No problem, you as well.

Phone Staffer Caller: Thank you. Bye-bye.
“`