Type: Garages
Lead Grade: C
Name: Ola (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Durham
Intro:
At Phone Staffer, we utilize cold calling techniques to help home service companies generate valuable leads. In this call, we connected with a homeowner in Durham, North Carolina, who expressed interest in epoxy flooring for their garage. This lead had previously reached out but hadn’t received a follow-up, illustrating the importance of persistent outreach in successful home service lead generation. After confirming their details, a designer appointment was scheduled for a more in-depth consultation. Below, you will find the redacted lead information from this interaction.
If you’re looking to get more leads for your home service company or need help with outbound cold calling strategies, this is a great example of how follow-up calls can turn initial interest into a potential service sale.
Ai Transcript:
**Phone Staffer Caller**: Hello?
**Lead**: Hi!
**Phone Staffer Caller**: Is it Ola?
**Lead**: Speaking.
**Phone Staffer Caller**: Hi there, Ola! Roel here with (redacted) Garages. We just installed some epoxy floors and garage cabinets in the area. Um, are you just at (redacted)?
**Lead**: You said what?!
**Phone Staffer Caller**: No, I’m sorry, I wasn’t able to hear you well. Hello?
**Lead**: Yes, can you hear me now?
**Phone Staffer Caller**: Oh yeah, yeah, that’s better now. Okay. Are you still at (redacted)?
**Lead**: Yeah.
**Phone Staffer Caller**: Okay! You know what? We are in the area right now and running promos for the neighbors. Um, Ola, mind me asking, how is the inside of your garage looking?
**Lead**: My garage is okay.
**Phone Staffer Caller**: You mean you already have epoxy flooring?
**Lead**: No, no, no! I called for you last year. Somebody said they are coming, and they never showed up.
**Phone Staffer Caller**: But you know what, Ola, we can go ahead and help you upgrade and organize your garage, and I can have a designer call you. This is legit, okay?
**Lead**: Alright.
**Phone Staffer Caller**: Ola, is this the best phone number that we can call you?
**Lead**: Yeah.
**Phone Staffer Caller**: Awesome! So that is (redacted). Is that correct?
**Lead**: Yeah, that’s it.
**Phone Staffer Caller**: Awesome! And your first and last name will be Ola (redacted)?
**Lead**: Yup.
**Phone Staffer Caller**: Did I pronounce it right?
**Lead**: Yeah, that’s fine.
**Phone Staffer Caller**: Oh, awesome. So, Ola, your address will be (redacted) Durham, North Carolina?
**Lead**: Hmm?
**Phone Staffer Caller**: Is that correct?
**Lead**: Yeah.
**Phone Staffer Caller**: Okay, and your ZIP code is (redacted)?
**Lead**: Yup, that’s it.
**Phone Staffer Caller**: Perfect! So, Ola, mind me asking when will be the best time that we can contact you?
**Lead**: Uh, call me by this time tomorrow.
**Phone Staffer Caller**: Um, tomorrow at around 1 PM? Is that correct?
**Lead**: Yeah.
**Phone Staffer Caller**: Okay, not a problem. So, Ola, may you please confirm your email address?
**Lead**: O L A A J O… uh, which one do you have there? I have Gmail, I have Yahoo. I don’t know which one you are…
**Phone Staffer Caller**: It depends on you, um, on which email you’re using. OLA (redacted), is it Ola (redacted)?
**Lead**: Oh, yeah, at Yahoo.
**Phone Staffer Caller**: It’ll be O for Oscar, L for Lima, A for Alpha, (redacted) at yahoo.com. Correct?
**Lead**: Yeah.
**Phone Staffer Caller**: Perfect. And Ola, I know, or in which service are you more interested? Is that with the cabinets for storage or with the—
**Lead**: What is this for? There are three things I’m trying to do there. I don’t know which one you’re doing. I don’t need no cabinet or anything.
**Phone Staffer Caller**: Yeah, but you know what, what’s the difference in upgrading and organizing garages, Ola?
**Lead**: I don’t have nothing in garage to