Type:
Lead Grade: C
Name: Ernesto (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Meridian
Intro:
At Phone Staffer, we excel in helping home service companies boost their lead generation efforts through focused cold calling strategies. In this transcript, one of our skilled agents contacted a homeowner in Meridian to offer a free roof inspection, targeting potential damage after ten years of exposure to weather elements. The homeowner discussed details about the neighborhood and past roofing repairs. In the end, they agreed to a follow-up conversation to arrange an inspection. This interaction highlights how outbound cold calling for leads can promote vital home services and foster client growth.
If you’re a home service business looking to enhance your outbound lead generation, this is just one example of effective engagement. Below is the redacted transcript of the call to maintain privacy.
Ai Transcript:
**Phone Staffer Caller**: Hello?
**Lead**: Hi, is this Ernesto?
**Phone Staffer Caller**: Hello, yes this is he.
**Lead**: Hi Ernesto, Charles here with (redacted). Just give me one second. Let me get to an area that is a little bit less noisy because you got me here in the guideway.
**Phone Staffer Caller**: Take your time.
**Lead**: Go ahead, say that again.
**Phone Staffer Caller**: Yeah Ernesto, again my name is Charles and I’m with (redacted). Typically, (redacted). We’re just actually calling in the area in North (redacted) Avenue just to confirm if when was the last time you had your roof inspected as we were offering free inspection in Meridian?
**Lead**: Yeah well that house is only 10 years old so we haven’t done an inspection. Yeah but we got a new house, so it has only been 10 years in existence, so we haven’t done an inspection.
**Phone Staffer Caller**: Yeah, right after you had that house, though, have you had any damages or leakages that you have experienced?
**Lead**: No not at all. I can tell you my neighbor across the street, I remember three, four, five years ago when we had that huge storm but because of the design of the house, how the roof is done this kind of corners in which the water accumulates… no more importantly, it accumulates and then started leaking inside. That’s just across my street so he’s a good candidate for your service.
**Phone Staffer Caller**: Typically, we’re not actually selling anything. What we’re trying to do is offer a free inspection just to check if there’s any damage on the roof. Since you’ve mentioned it’s been ten years, right, and you never had it checked nor repaired, the reason why we’re calling is we’re trying to gather information if you don’t mind us asking.
Since it’s been ten years, aside from the free inspection, we even provide a free quote in case there’s a need for repair. What we normally do is our project managers will come by if you agree, have that one checked, and if there’s any damage, they would even help you get applicable insurance coverage, if needed. If there is a need for a replacement.
If you don’t mind, would it be okay if I forward your information to them, and have them give you a call to check for your availability? Anyways, as I mentioned, this is a free inspection, and it’s been 10 years now.
**Lead**: Okay, where did you get my number and my name from?
**Phone Staffer Caller**: The numbers we’ve been given to call are from public records, so this is a random call. We’ve been calling homeowners, even landlords, in the North (redacted) Avenue area. So that’s why we’re just trying to check if you might be interested as we go along in the neighborhood.
**Lead**: Well, frankly speaking, I know that you say that. I think it was a year ago, another company approached me. A very, very nice gentleman. He didn’t mention anything about my house, but I asked him about two other houses. One of them was in need of repair. The repairs were done, and the insurance covered them. Now that I’m remembering, he might have actually inspected another residence—the other high-rental property—and one of them was in need of new roofing. He submitted a claim or helped submit a claim to insurance, and insurance covered it.
**Phone Staffer Caller**: That’s the main reason why we’re doing this. For example, if you agree to let our project managers come by, they’ll check your roof. If there’s any damage noted, they’ll help you get the applicable insurance coverage if it’s really needed, or get it repaired or replaced