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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Bobby (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Antioch

Intro:

At Phone Staffer, we help home service companies generate leads through effective cold calling strategies. In this case, we reached out to a homeowner in Antioch, Tennessee to offer a free estimate for power washing services. The homeowner expressed interest in having their driveway and potentially their deck cleaned, and an appointment was scheduled for the next day. This is a great example of how outbound lead generation can help home service companies get more leads and grow their business. Below is the redacted information from the call for privacy protection.

Ai Transcript:

“`
Phone Staffer Caller: Hello, is this Bobby?

Lead: Yes.

Phone Staffer Caller: Hi, Christine here with (redacted) and we’re actually in your area helping some neighbors. So I just want to know if you are interested to have a free estimate for your house to be power washed—and that is if you haven’t done that yet. Like, when was the last time you power washed your house?

Lead: Yeah, where do you have the other area?

Phone Staffer Caller: I’m sorry?

Lead: Are you in the area now?

Phone Staffer Caller: Yeah, one of our estimators is already in the area, so he can drive by your house and give you a free estimate. Now, if you have any questions regarding the service or the pricing, of course, he will be more than happy to answer all those questions.

Lead: Okay, I’m available now.

Phone Staffer Caller: Okay, like are you available between 9 to 11 a.m., 11 to 1 p.m., 1 to 3 p.m., or 3 to 5 p.m.?

Lead: 11 to 1.

Phone Staffer Caller: 11 to 1?

Lead: Yeah, today.

Phone Staffer Caller: I’m sorry, what was your question again?

Lead: Yes, 11 between now and 1 o’clock. Today.

Phone Staffer Caller: Today? Well, I’m checking here and there is no availability for today, but I’ll try my best. But are you also available like tomorrow between 11 to 1 p.m.?

Lead: 11 to 1 tomorrow.

Phone Staffer Caller: Okay, perfect. And I just want to ask, what part of your house are you interested in having power washed?

Lead: Like driveway. Maybe a deck. I gotta check the pricing first.

Phone Staffer Caller: Okay, I’ll take note of that. And of course, just to confirm, your name is Bobby, right?

Lead: Yes.

Phone Staffer Caller: And is this the best number that we can reach you? (redacted).

Lead: Yes.

Phone Staffer Caller: And the best email where we can send you more information is (redacted).

Lead: That’s correct.

Phone Staffer Caller: And of course, your address is (redacted).

Lead: Correct.

Phone Staffer Caller: Okay, thank you. So again, just to confirm—

Lead: Jesus, what’s the name of the service again?

Phone Staffer Caller: My name is Christine with (redacted).

Lead: Okay, how did you get this information about me?

Phone Staffer Caller: I’m sorry, is there a question? How did we get your name and number?

Lead: Yes, how did you get my number?

Phone Staffer Caller: That’s a good question. We’re actually calling the area, so your number is on public record. And since one of our estimators is already in your area, that’s the reason why I’m calling—to check if you are also interested to have a free estimate for your house to be power washed.

Lead: Yes.

Phone Staffer Caller: Tomorrow between 11 and 1, we’ll be there to give you an estimate. The estimator will call to confirm before coming. And just to let you know, we’re in the area, so there’s completely no obligation, no pressure. They’ll come out, see what you need, and offer an estimate for your driveway and deck.

Lead: Okay, thank you so much.
“`