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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Wei-ching (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Atlanta

Intro:

At **Phone Staffer**, we excel in helping home service companies generate new leads through cold calling and outbound outreach. In this particular interaction, we contacted a homeowner in Atlanta, Georgia, to discuss scheduling a project manager visit for a power washing service. The homeowner was interested in receiving an estimate, but due to schedule conflicts, a phone call was arranged instead to provide the necessary information. This type of call illustrates how cold calling can effectively support home service lead generation by providing flexible options that fit the customer’s needs.

If you’re looking to get more leads for your home service company, cold calling for leads can be an excellent strategy. Below is the redacted information from the call to ensure the privacy of the individual customer:

Ai Transcript:

**Phone Staffer Caller**: We’re just having an appointment. And if you want to take advantage of the appointment, then we will be shortly dropping by this week and just inform you that, Sir, here is the estimate and you can keep it for now and then follow us back later. But this time you’ll project manager. Will that be okay, have some quick appointments with our project manager for you? They’ll just inform you this and that’s all, and then we will wait for you if you want us to take the job or not.

**Lead**: Okay.

**Phone Staffer Caller**: Okay. So, Sir, we thing, what date are you available? This week we can drop by up until Friday. So that’s Wednesday, Thursday, Friday.

**Lead**: Today I’m available.

**Phone Staffer Caller**: Today you’re available. It’s just that, Sir, we don’t have a schedule for today. We are only available for Wednesday and Friday right now. Will that be okay, sir, to schedule an appointment by Wednesday and Friday?

**Lead**: I will not be home.

**Phone Staffer Caller**: All right, we can still do next week. That’s next week is 18 up until the 22nd. So we can still do that.

**Lead**: Roughly, how much did you cost? Do you charge?

**Phone Staffer Caller**: Yes, Sir. The thing is, I’m not the expert on that one. I’m just the one taking phone calls. The expert is our Project Manager Alice. I will have them call you and give you an estimate and drop by. So if you don’t mind, sir, I’ll just give you a quick scheduling and then they will call you and address it with you. Will that work?

**Lead**: Okay.

**Phone Staffer Caller**: Okay. So we can’t, what day do you think we can go and look at the place real quick and then give you the estimate by next week.

**Lead**: How about Saturday?

**Phone Staffer Caller**: We are fully booked as well on Saturdays so we are not able to work it out at the right time.

**Lead**: I have 20 minutes.

**Phone Staffer Caller**: Today we don’t have a schedule. I’m not able to put that on the calendar for my manager.

**Lead**: Don’t worry about it, don’t need to come. I just don’t have time. Thank you very much.

**Phone Staffer Caller**: Sir, how about this one? I will just have my project manager call you and give an estimate over the phone if we cannot go to your area. Can Wednesday do? To give you a quick call by 9 a.m.?

**Lead**: Yes, okay.

**Phone Staffer Caller**: Okay. And, sir, just to make sure that the area is correct, so what we have here is (redacted), and that’s Atlanta, Georgia, (redacted), is that right?

**Lead**: Yes.

**Phone Staffer Caller**: Okay, and just to make sure your cell phone number that we can call you back is (redacted), if there is another number that you would like us to call you that?

**Lead**: This number is good.

**Phone Staffer Caller**: Okay. So, I will be sending you an email today to confirm all of this information and give you more information about us. We don’t have an email on file, though, so can I ask—

**Lead**: I don’t want to give up the email.

**Phone Staffer Caller**: Thank you very much. You can call me or text me.

**Lead**: No worries.

**Phone Staffer Caller**: So, I’ll just give you a quick recap. Tomorrow, I mean by Wednesday the 13th a.m. to 11 a.m.,