Type: Power Washing
Lead Grade: C
Name: Yael (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Beachwood
Intro:
At Phone Staffer, we help home service companies generate more leads through expert cold calling and outbound marketing strategies. In this call, our team contacted a homeowner in East Middle Lane to offer a free estimate for exterior power washing. The homeowner showed interest in getting a quote for the siding on the second floor and mentioned they typically do it themselves but are open to discussing options with their spouse. A follow-up call was scheduled with our estimator. This example highlights how cold calling for leads is a powerful tool for home service companies looking to grow their customer base. Below is the redacted lead information from the conversation.
Ai Transcript:
Phone Staffer Caller:
Hello Yael.
Lead:
Yes?
Phone Staffer Caller:
Hello.
Lead:
Oh hi. Good morning.
Phone Staffer Caller:
Good morning. Yael Cerber?
Lead:
This is she.
Phone Staffer Caller:
Oh hi, sorry, my name is Theresa from (redacted).
Lead:
From where?
Phone Staffer Caller:
Sorry, I’m with (redacted).
Lead:
What is that?
Phone Staffer Caller:
Oh, house power washing for the house exteriors.
Lead:
Okay. And you’re calling me why?
Phone Staffer Caller:
The reason why I’m calling is we will be working at (redacted) this week, and we’re just checking if you guys would like to get a free estimate to power wash the exterior of your house.
Lead:
Okay. When are you going to be there?
Phone Staffer Caller:
Well, our estimator, he will be in the area. Let me just check his schedule real quick.
He will be out Thursday and Friday this week.
But for the estimate, it can be done over the phone if that works for you.
Lead:
Okay. So, but he has to see the house, right?
Phone Staffer Caller:
Yes. So he will be calling you and then he would probably be scheduling you another day that works for you both, if you want him to come over—yeah, that would be up to you both.
Lead:
Okay. For the estimate.
I need to consult with my husband if that’s something he’s interested in doing.
I mean, but he is welcome to give me a call when he’s in the area, and I can always check with my husband and I’ll have an answer.
So just to get an estimate.
Phone Staffer Caller:
Okay. Yeah, there’s no pressure. I mean, there’s no obligation or pressure.
It would actually be great for him to call you first so you guys—I mean, so you and your husband—can talk about it, because this is just an estimate.
I mean, he’ll be just sharing with you the service and the things that are included in the power washing service, the pricing, and then you guys can decide.
Lead:
Okay. Can you give me an idea of pricing?
Phone Staffer Caller:
Well, I actually don’t, because it normally depends on the size of the area, so our estimator will be the one to discuss it to you further.
Lead:
So Thursday, he can give me a call.
I’m not—Thursday will not be a good day. If anything, Friday.
But he can call me on Thursday.
Phone Staffer Caller:
Okay, that’d be great.
Are you—physically?
Lead:
I won’t be at the house on Thursday.
Phone Staffer Caller:
Right, I see. I understand.
So Thursday, there is someone there, but if he wants you, then Thursday’s not a good day.
But he can give you a call, and by then you’ll see if your husband’s interested.
Lead:
Perfect.
Phone Staffer Caller:
And so is this a good number to call you?
Lead:
Yeah.
Phone Staffer Caller:
Alright. And so for us to have an idea—I just want to ask, what part of the house you guys wanted to get a quote for or that normally needs power washing?
Lead:
I will—we normally do it ourselves, but if he’s coming to give us an estimate, I’d want to know about the second floor.
Phone Staffer Caller:
I mean, you mean the sidings?
Lead:
Yeah.