Type: Power Washing
Lead Grade: C
Name: Robert (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Bethesda
Intro:
At Phone Staffer, we help home service companies generate more leads through effective cold calling and outbound strategies. In the following transcript, we reached out to a homeowner in Bethesda to offer a free estimate for power washing services. The homeowner asked several questions to clarify the benefits of power washing a brick house and ultimately agreed to an exterior evaluation. Scheduling an estimate like this is a great example of leveraging cold calling to drive outbound lead generation for home service businesses. Below is the redacted information from the call to maintain privacy.
Ai Transcript:
**Phone Staffer Caller**:
Hello.
**Lead**:
Hello, hi, is this Robert Jones?
**Phone Staffer Caller**:
Yes. Hi Mr. Jones, Hanna here with (redacted). We’re actually calling the neighbor in our areas Gold Creek Drive and checking if I can book you in with an estimator since he will be in your area next week who can give you a free estimate for the exterior of your house to be powerwashed.
**Lead**:
What? The powerwash?
**Phone Staffer Caller**:
John Kelley will be in your area in Gold Creek Drive next week. He can come and give you a free estimate for the exterior of your house to be power washed. Will you be available Monday or Tuesday?
**Lead**:
The power wash what?
**Phone Staffer Caller**:
The exterior of your house, ma’am.
**Lead**:
Ok, my house is brick.
**Phone Staffer Caller**:
Well, that’s fine.
**Lead**:
What is the advantage or disadvantage to power washing a brick house?
**Phone Staffer Caller**:
Since John Kelly will be in your area next week …
**Lead**:
Yes, I heard you. What I’m asking is, when is the indication about power washing a brick house?
**Phone Staffer Caller**:
Outside your house, ma’am, like the back of your …
**Lead**:
I know where. I know where. I’m asking why?
**Phone Staffer Caller**:
Just the exterior.
**Lead**:
I’m asking why.
**Phone Staffer Caller**:
What?
**Lead**:
Why? Why does my house need to be power washed?
**Phone Staffer Caller**:
Oh, no. I’m saying it’s free of charge for giving you an estimate.
**Lead**:
Yeah. But it’s an estimate for power washing. Did you not say that?
**Phone Staffer Caller**:
Yes.
**Lead**:
No, that’s correct. Yeah. Well, what I’m asking is, before I need an estimate, before I consider having my home power washed, I would like to know the indication for power washing. Why do you power wash? I mean, I don’t have any mold.
**Phone Staffer Caller**:
Like your garage, the …
**Lead**:
I’m not asking where. I understand. You told me where. Okay, the exterior of my home. I got that part.
**Phone Staffer Caller**:
Okay.
**Lead**:
What I’m asking you, since you’re the one calling, is why does my home need to be power washed?
**Phone Staffer Caller**:
Well, in general, a brick house actually is considered to be power washed, if necessary.
**Lead**:
Well, that’s what I’m asking. You have hit the nail right on the head. Now, what is the necessity?
**Phone Staffer Caller**:
Power washing a brick house or a specific house is an effective and efficient method of cleaning the house, especially the exterior one.
**Lead**:
So, what I’m saying- Before I moved to this house, I lived in a home for 26 years, and it never needed power washing. I mean, we’re not in an area where we’re subject to molds or fungi or even dirt getting on the brick. So, I don’t understand why.
But I’m amenable to it if you tell me a reason. But if you can’t give me a reason, then let’s not waste each other’s time.
**Phone Staffer Caller**:
A reason for why we should consider power washing your house?
**Lead**:
Yes.