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Cold Calling

Why us?

Type: Power Washing
Lead Grade: C
Name: William (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Boyertown

Ai Transcript:

“`
**Phone Staffer Caller:** Hi, there. Is this William?

**Lead:** Who’s calling, please?

**Phone Staffer Caller:** Yes, sir. Good day. I’m Louisa and I’m calling from (redacted) tower washing. We are in Aspern Lane until next weekend. We would like to offer, we estimate, to power wash the exterior of your house.

**Lead:** Oh, um… Actually, I just had that done. Um, but I do need the nested.

**Phone Staffer Caller:** Uh, I’m sorry, sir, I did not catch that. Uh, what do you need, sir?

**Lead:** Yeah, I need a, uh, I need acji-del, power wash.

**Phone Staffer Caller:** For cars, sir, is that what you’re saying?

**Lead:** Yeah, um, uh, hardscape deck.

**Phone Staffer Caller:** Oh, hardscape deck, all right. Umm, actually, I can have Matt give you a call. I think it’s possible that we can do that as well. Um, is that okay if he reaches out to you so he can confirm?

**Lead:** Yes, that’d be fine.

**Phone Staffer Caller:** Okay, lovely. Um, uh, William, uh, is this the best number where he can reach you at?

**Lead:** Yes, it is.

**Phone Staffer Caller:** Okay and, um, unfortunately, he is just fully booked today, but can he give you a call any day next week at your most convenient time, of course?

**Lead:** Yeah, yeah, well, uh, I want to know how much he’s going to cost first and then before he comes out and does it.

**Phone Staffer Caller:** Of course, sir. Yes, of course. Um, he will just be giving you a call. Uh, I, I would just like to know what day next week will you be available for a quick call?

**Lead:** Uh, whenever, whatever works for him.

**Phone Staffer Caller:** Okay, thank you, because, um, he can call you by Monday between 10 and 12, if that’s okay?

**Lead:** Yeah, that’s okay.

**Phone Staffer Caller:** Okay, so Monday is September 2. Um, Matt will be calling you at this same number. Sir, are there any other parts of the house that you might be interested in so that we can include that in the estimate or have an idea at least?

**Lead:** Yeah, no, um… what’s the company name?

**Phone Staffer Caller:** Our company’s name is (redacted) Tower Washing. We are located in Lancaster.

**Lead:** Okay, okay.

**Phone Staffer Caller:** Is there anything else that I can clarify for you, William?

**Lead:** No, well… it’s good.

**Phone Staffer Caller:** Okay, um, and, sir, just one last thing. Can I confirm the best email address to send the confirmation or at least estimate to?

**Lead:** Yeah. It’s B-I-L-L-Y-S-E-M-E-L-E.

**Phone Staffer Caller:** Sorry, sir. Can you spell that a little slower?

**Lead:** B-I-L-L-Y-S-E-M-P-L-E. (Redacted) at Yahu.

**Phone Staffer Caller:** Oh. Thank you so much. Um, the address that we have on file is (redacted), in Boyertown. Thank you so much, William, for your time today. Um, I won’t take up much more of it. Matt will be reaching out to you by Monday.

**Lead:** Okay, very good. Thank you.

**Phone Staffer Caller:** Thank you and have a good one, sir.

**Lead:** Thank you. Bye.
“`