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Cold Calling

Why us?

Type: Power Washing
Lead Grade: C
Name: Shawn (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cartersville

Intro:

At Phone Staffer, we specialize in outbound marketing for home service companies by using proven cold calling techniques to set appointments and generate quality leads. In this call, our representative contacted a property manager in Cartersville, Georgia to offer commercial power washing services. Although the company already had a service provider, the lead was open to receiving more information and agreed to a site visit for a future service quote. This conversation highlights how outbound lead generation efforts help home service businesses stay top of mind and build a stronger sales pipeline. The redacted call details can be viewed below.

Ai Transcript:

Phone Staffer Caller:
Hi, ahh Kristen here with (redacted). How are you doing?

Lead:
I’m doing alright. How are you doing?

Phone Staffer Caller:
I’m doing great. Is there any way that I can speak with your manager, or maybe the one who is in charge with your exterior maintenance entries?

Lead:
Yeah, I am one of them. How can I help you?

Phone Staffer Caller:
Alright great, because actually we are a power washing company and the reason I’m wondering if we can drop by—or if our manager can drop by to your office—is just because we also have an appointment with your neighbor’s establishment. So we are checking if we can drop by at the same time to your office just to see how it’s going, aside from our appointment.

Well you don’t have to worry, it won’t take too much of your time and of course there is no obligation, no pressure at all, since we will be in the area. So if ever…

Lead:
We are not interested at the moment because we do have a power washer that we go to if we need it. But if you want to send us over your information, it’s always good to have people on hand if we get into a situation where we are looking for something else. You can send that over to us.

Phone Staffer Caller:
So do you want my email to send that over to?

Lead:
Yes.

Phone Staffer Caller:
May I have the best email that we can send you more information about our service options please?

Lead:
Absolutely. 175mainleasing, L-E-A-S-I-N-G. So it’s 175mainleasing at C-W-R-E-I-C.com.

Phone Staffer Caller:
R-E-I-C.com. Correct me if I’m wrong, that would be 175 M as in Mike, A as in Alpha, I as in India, N as in Nancy, and then leasing, L-E-A-S-I-N-G at C-A-R-L-E-Q—as in Queens—R as in Romeo, E as in Echo, I as in India, C—C-A-R-L-E.com, correct?

Lead:
That wouldn’t be Q, that would be C-W-R-E-I-C.

Phone Staffer Caller:
W… Oh yeah, sorry. Oh yes, it’s C as in Charlie, W as in Whiskey, R as in Romeo, E as in Echo, I as in India, C as in Charlie dot com.

Lead:
Perfect.

Phone Staffer Caller:
Correct?

Lead:
Yes, you got it.

Phone Staffer Caller:
OK, thank you. And may I have your name, please?

Lead:
Sean.

Phone Staffer Caller:
Sean, and last name is?

Lead:
COYNE, C-O-Y-N-E.

Phone Staffer Caller:
C-O-Y-N-E, okay. Correct me if I’m wrong—it’s S-H-A-U-N and then C-O-Y-N-E. You’re the manager?

Lead:
Yes. So, S-H-A-W-N.

Phone Staffer Caller:
Oh, sorry, okay. And sir, just to confirm, the name of the property that would be 175 Main—located at (redacted), and the best number that we can also reach you is (redacted), correct?

Lead:
Yep, that all works.

Phone Staffer Caller:
Okay, thank you. So since I have you on the line like this, actually this is to keep your options open. We’re not asking you to change anything. Since we will be in the area, of course we’d like to introduce our services for future reference or maybe for backup purposes—just in case that your current guys can’t do areas in your facility, at least that’s the time that we can come in for backup