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Cold Calling

Why us?

Type: Power Washing
Lead Grade: C
Name: Tricia (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte

Intro:

Introduction:

In an effort to generate leads for our client, Rolling Suds, a company specializing in exterior building maintenance services, we conducted a series of outbound cold calls. This particular call was made to a residential complex in the Charlotte, NC area, with the goal of securing an opportunity to be added to their vendor list for power washing services. Although a direct conversation wasn’t possible with the facility’s decision-maker on this call, valuable contact information was successfully obtained for follow-up. Below is the redacted transcript from the call.

(Note: All private information such as names and email addresses have been obscured to ensure privacy.)

These targeted cold calls play a crucial role in generating leads for home service companies by establishing initial contact with decision-makers and setting the foundation for future engagements. **Cold calling for leads** remains one of the most effective ways to get more leads for home service companies, including exterior building maintenance such as power washing.

Ai Transcript:

**Phone Staffer Caller:**
Thank you for calling {redacted}. If you would like to speak with a member of our team during regular business hours or leave us a voicemail, please press 1.

**Phone Staffer Caller:**
Thank you for calling {redacted}, this is Guinya.

**Lead:**
Hello ma’am, good morning. I was hoping you could help me out. My name is Kay. I work for (redacted), a company that specializes in exterior building maintenance. We provide power washing and soft wash services. Is your facility’s manager available?

**Phone Staffer Caller:**
She is in a meeting right now. I would recommend giving a call back in an hour.

**Lead:**
I see. We just want to be added to your vendors list. Ma’am, is there any way I can have her email and contact phone number or name?

**Phone Staffer Caller:**
Um, yeah. Let me know when you’re ready for her email.

**Lead:**
Ready.

**Phone Staffer Caller:**
It’s going to be T R I C I A dot G U S T A F S O N at (redacted) dot com.

**Lead:**
I just want to confirm, ma’am, the first part was TRI and then CIA?

**Phone Staffer Caller:**
T R I C I A, correct. And then a period after that, G as in GULF U S T A F as in Frank S O N. The domain is at (redacted) dot com: W-A-T-E-R-T-O-N dot com.

**Lead:**
Correct. Can I get her first and last name, ma’am?

**Phone Staffer Caller:**
Um, the email is Tricia.

**Lead:**
Ah, okay. And then her last name is…?

**Phone Staffer Caller:**
Yup, mhm.

**Lead:**
Ah, okay. Got’cha. And does she have a direct contact phone number, ma’am? Or should we just use the 704-777-1994?

**Phone Staffer Caller:**
Yes, that’s the best number.

**Lead:**
I see. What time do you think she’s going to be available, ma’am?

**Phone Staffer Caller:**
Um, I would say in about an hour or so.

**Lead:**
In an hour or so. Okay. I’ll just try to call back if I can reach you. We’ve been in the industry for 30 years, ma’am, and I appreciate you taking my call today. Have a good one.

**Phone Staffer Caller:**
You too, buh-bye.

**Lead:**
Buh-bye.

Private information has been redacted as requested.