Type: Power Washing
Lead Grade: C
Name: Rafael (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
At Phone Staffer, we specialize in helping home service companies get more leads through targeted cold calling techniques. In this provided transcript, our team reached out to a homeowner in Charlotte to offer a free estimate for power washing services. The homeowner expressed interest in both exterior house power washing and driveway cleaning, though they requested a follow-up after completing some maintenance work on their siding. A phone appointment was scheduled for a future date. This is a great example of how cold calling for leads can help home service companies generate interested prospects and expand their business. If you’re looking to improve your home service lead generation strategy, leveraging outbound cold calls can be highly effective.
Below is the redacted call information to ensure privacy.
Ai Transcript:
**Phone Staffer Caller**: Hello?
**Lead**: Hello, Rafael?
**Phone Staffer Caller**: Yes. Hi, this is Ann with (redacted). Um, I’m the one who called you earlier.
**Lead**: Yes.
**Phone Staffer Caller**: Yeah, once again this is Ann with (redacted) and are you still on (redacted) Mount Clair Lane?
**Lead**: Yes.
**Phone Staffer Caller**: Oh, great. We are in the area this week working on a few of the neighbors’ property. We just wanted to know when was the last time you had exterior of your house washed?
**Lead**: It’s been a little bit.
**Phone Staffer Caller**: I’m sorry?
**Lead**: It’s been a while.
**Phone Staffer Caller**: Oh, I see. Okay, no problem. You know, we power wash and soft wash exterior sides, and it can really turn the look of your house around, and we can also power wash driveways, bringing them back to life.
Since our estimator, Jacob, is in the area, we are giving a free estimate for homeowners. Maybe you want to hear an offer and see if the numbers would work for you?
**Lead**: When is he in the area?
**Phone Staffer Caller**: This week, and we just wanted to see when are you available. By the way, would you like to do some house visit first or do a phone call first before going to your property?
If you don’t mind me asking, did I ever call or…? Do you have my information because I filled something out online?
**Lead**: Yeah.
**Phone Staffer Caller**: For this one, we got your information in public records and we’re trying to call around the area in Charlotte and see if they are needing some help with power washing. We’re trying to see, since we are giving a free estimate, we’re calling the homeowners then.
**Lead**: OK. That’s fine. I appreciate you being honest with that. Would you mind then sending me maybe an email or a message with kind of like a website or some company information?
**Phone Staffer Caller**: Oh, that’s a good question, Rafael. Actually, the website that we have here is, we’re still working to build it up for (redacted). But to make this easier—if you need more information, I can send Jacob or give you an appointment with Jacob, and he can discuss all the information that you need to ask. He can provide you all those details, Rafael.
**Lead**: Okay. Because I’m going to have a maintenance—uh, the siding of my house—that would happen before I wash it because I have to change a few things. So I’m not going to do it now. But that’s why I was asking for context that I could potentially consider after the maintenance happens.
**Phone Staffer Caller**: Okay, no worries about that. Since our estimator is in the area, if you’re not at the property, we can do one of the virtual appointments. Jacob will call you and give you some estimates as well. Is that fine with you?
**Lead**: Okay, yeah, you can call me.
**Phone Staffer Caller**: Perfect. So before we proceed, are you available on Friday, around 11 AM to 1 PM?
**Lead**: And that’s going to be a phone call, right?
**Phone Staffer Caller**: Yeah, this is for a phone call.
**Lead**: Yeah, that works.
**Phone Staffer Caller**: Okay, then. So I will be scheduling this appointment on September 27, around 11 AM to 1 PM, then. I just wanted to confirm—let’s go over the callback number in case Jacob calls you back for the estimate. Is it