Type: Power Washing
Lead Grade: C
Name: Cheryl (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
At Phone Staffer, we specialize in helping home service companies generate more leads through effective cold calling strategies. In this transcript, one of our team members connected with a homeowner in Charlotte, North Carolina, to schedule a free estimate for power washing services. The homeowner shared interest in cleaning their driveway and exterior, and an appointment was successfully booked.
This example highlights how cold calling for leads can be a powerful tool for home service outbound lead generation, providing companies with a consistent stream of potential clients. Below, you’ll find the redacted transcript of the call, with private information omitted to ensure privacy.
Ai Transcript:
Phone Staffer Caller: Hi, this is Roseanne from (redacted). Are you still at the Horizon Circle?
Lead: Yes.
Phone Staffer Caller: Ok, good! Um… Just want to let you know that by next week we are doing some work for some of the houses at the Horizon Circle and we are also giving free estimations for the exterior part of the house. Just in case that you are ready to have a power washer home, you already got the information and the free estimation given to you. So after we are done with the other house, we can drop by into your home.
Lead: Alright, I guess so.
Phone Staffer Caller: Ma’am, uh… just to clarify this information that I will forward to our estimator… uh, your first name is Sheryl and your last name is (redacted), correct?
Lead: I didn’t ask for a power wash.
Phone Staffer Caller: I understand, ma’am, but we are here to give you the free estimation so that whenever you are ready to have your driveway or fences cleaned up, you already got the estimations with you.
Lead: Okay.
Phone Staffer Caller: M’hm. So your first name is Sheryl and your last name is (redacted), right?
Lead: Yes, m’hm.
Phone Staffer Caller: Okay? And the phone number is (redacted), right?
Lead: Yeah.
Phone Staffer Caller: Okay. And the address so our estimator could get there is (redacted) Horizon Circle. It’s in Charlotte, North Carolina, (redacted), correct?
Lead: You should come to (redacted).
Phone Staffer Caller: Oh sorry, what is the house number?
Lead: (Redacted).
Phone Staffer Caller: (Redacted)? Thank you ma’am for correcting this. And do you have the active email address where our estimator could send you the estimations after they’re done?
Lead: (Redacted) at gmail.com.
Phone Staffer Caller: I’m sorry. It’s Ez?
Lead: Mhm.
Phone Staffer Caller: Math? M-A-Z-H?
Lead: M-A-Z-K.
Phone Staffer Caller: Uh-huh.
Lead: No, E-A-S-Y. Eazy Math at gmail.
Phone Staffer Caller: Okay, ma’am. And, okay. I guess I got all of this here. I will forward this one and the earlier scheduled for your house. Uh, one sec. Let me just check it here. And by the way, ma’am, if ever our estimator be there, is it only the whole interior or exterior part of the house, or do you need also your driveway or fences to be checked?
Lead: Maybe the driveway.
Phone Staffer Caller: The driveway, okay. So, the exterior part and the driveway. Ma’am, are you available on Monday the 23rd?
Lead: I have no idea. I think so.
Phone Staffer Caller: Aha. I will book you here for three p.m. to five p.m. Are you okay with this or would you like five p.m. to seven p.m.?
Lead: No, three to five is fine.
Phone Staffer Caller: Okay. And just a back update ma’am, if ever the next for a back update is the 26th. The same time, 3 p.m. to 5 p.m. Are you okay with that?
Lead: Yes.
Phone Staffer Caller: Okay. So, thank you so much ma’am for this information. And we’re just going to be dropping there at the original date of the 23rd, if not by the 26th. Okay?
Lead: Okay, thank you.
Phone Staffer Caller