Type: Power Washing
Lead Grade: C
Name: Neneh (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
“At Phone Staffer, we specialize in helping home service companies get more leads through proven cold calling techniques. In this instance, we reached out to a homeowner in Charlotte, North Carolina, to schedule a free estimate for exterior cleaning services, including power washing for siding and the driveway. The homeowner confirmed their interest, and an appointment was successfully booked. This call is a strong example of how outbound lead generation can drive results for home service companies. If you’re looking to improve your home service lead generation strategy or learn how to cold call for leads effectively, this process showcases a great approach. Below is the redacted information from the call to ensure the privacy of the individual.”
Ai Transcript:
Phone Staffer Caller: Hi there, Lenin. Speaking. This is Roseanne from the (redacted). Are you still at (redacted) Road or (redacted) Road?
Lead: You are calling from where?
Phone Staffer Caller: (Redacted).
Lead: What is that?
Phone Staffer Caller: We do actually the cleaning for the outside part of the houses of the property. Yes, ma’am. The driveway and the fences.
Lead: Yes, ma’am.
Phone Staffer Caller: And by next week, we are doing the free estimations for all the houses at the location of (redacted) Road. Yes, ma’am. And if you want, we could also drop by into your house and give you free estimations, as well, so that you’ll get an idea once you need that cleanup, okay?
Lead: Okay.
Phone Staffer Caller: Alright. And by the way, ma’am, for your house, we have here available a date for you. And that is gonna be — one moment, let me just check. It is actually for January 6. Are you okay with January 6, Monday?
Lead: Yes, ma’am.
Phone Staffer Caller: Yes, ma’am. And that is the time frame. Are you available morning or afternoon?
Lead: So the cleaning is for outside?
Phone Staffer Caller: Yes, ma’am, only outside. We are not allowed inside. Are you available in the morning or afternoon?
Lead: Afternoon.
Phone Staffer Caller: Afternoon. So we have here 3 p.m. until 5 p.m. Are you okay with the time frame?
Lead: Yes, ma’am.
Phone Staffer Caller: Okay. And also, if it’s fully booked or if we are not yet done with the other houses, we have a back-up date, which is January 7, also 3 p.m. until 5 p.m. timeframe. Okay?
Lead: Okay. No problem.
Phone Staffer Caller: And by the way for this, it’s only the whole exterior of your house that needs to be estimated, or do you want also your driveway if you have? Or fences? So I can tell the estimate.
Lead: I don’t have fence.
Phone Staffer Caller: I see, okay. So, just exterior. And just to clarify, your first name is Nanay and your last name is (redacted). Correct?
Lead: Yes.
Phone Staffer Caller: And phone number is (redacted) right?
Lead: Yes, ma’am.
Phone Staffer Caller: And the address to be forwarded to our estimator is (redacted), located at Charlotte, North Carolina (redacted), right?
Lead: Yes, ma’am.
Phone Staffer Caller: Okay, and one last thing. Do you have active email address where our estimator could send you the detail after?
Lead: Do it on text message.
Phone Staffer Caller: I see. So, yeah, so be sure that there’s gotta be somebody that will be present in your home for the visit, okay?
Lead: No problem.
Phone Staffer Caller: Okay, thank you, have a great day, ma’am.
Lead: You too.
Phone Staffer Caller: Bye bye!
Lead: Yeah.