Type: Power Washing
Lead Grade: C
Name: Doug (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
At Phone Staffer, we help home service companies generate more leads through effective cold calling. In this call, we reached out to a community manager in Charlotte, North Carolina, to offer a power washing estimate for their property. The manager expressed interest in having the entryway sign and front area cleaned, and an appointment was scheduled for further evaluation. This is a great example of how outbound marketing for home service companies can drive real results. If your business is looking to get more leads through tailored cold calling strategies, this approach is a proven way to secure new customers. Below is the redacted call transcript for privacy.
Ai Transcript:
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Phone Staffer Caller: Doctor, this is Doug. How can I help you?
Lead: Hi, good morning, this is Kim. How are you?
Phone Staffer Caller: I’m good. How are you?
Lead: I’m very good. I’m calling from (redacted). I’m just trying to see what could be a good time around next week that we could possibly draft some information. If it could be available, just 10 to 15 minutes of your time?
Phone Staffer Caller: I think it’s regarding?
Lead: Yes. I’m calling from (redacted). We do power wash and soft wash exterior parts of the properties. Right now we’re looking forward to simply doing proposals. It’s definitely no obligation at all. It’s because we’re currently doing some work here in (redacted) up until the next few weeks. March 17th onward is actually when we’re going to be able to go around and provide some information. Just so in any case, by that time, we have like 10 to 15 minutes available time that we can work through.
Phone Staffer Caller: Sure. Let me look at my calendar. Give me a second.
Lead: Yes, thank you.
Phone Staffer Caller: So we’re fully booked up until next week, to be honest. So, March 17th onwards is the earliest that we can… So I would say if you want to do the 18th…
Lead: You’re available on the 18th?
Phone Staffer Caller: Yeah, if you want to stop by then, I’ll put you on my calendar for that day.
Lead: That’s perfect. You don’t mind what time you might stop by?
Phone Staffer Caller: Anytime. We are available the whole day on the 18th. We haven’t booked any appointments yet for that day.
Lead: What time do you prefer? Do you want 11?
Phone Staffer Caller: Yeah, let’s say between… Yep, we can do between 9 to 11, or do you want it between 11 to 1? Or which would be your most flexible time?
Lead: 9 to 11 is fine.
Phone Staffer Caller: 9 to 11?
Lead: 9 to 11 is fine.
Phone Staffer Caller: All right. And, yeah, if you want, I can also take the 11 to 1 as a backup schedule just in case you have sudden changes between 9 to 11? Does that work?
Lead: Oh, yeah, that’s fine.
Phone Staffer Caller: All right. And you’re like the… I missed your name, I’m sorry. I could let our project manager look for you.
Phone Staffer Caller: Yeah, Doug (redacted). I’m the community manager.
Lead: (redacted)? Like L-I-T-T-L-E?
Phone Staffer Caller: Yes.
Lead: There you go, and I… This is the best phone number that we can call, right? I have (redacted).
Lead: And did I get your address right? I got it here. (redacted).
Phone Staffer Caller: Yes, that’s right.
Lead: That’s perfect. So this is for the (redacted).
Lead: And what’s the best email that I can send you confirmation about this call?
Phone Staffer Caller: All right, so it’d be (redacted).
Lead: Did I get it right?
Phone Staffer Caller: Okay. Perfect, thank you. I was just kinda curious. When do you usually do the power washing, just in case?
Phone Staffer Caller: We actually don’t add a service for that at the moment. But the only thing that I’m interested in most likely in pressure washing would be the sign up front.
Lead: The front,