Type: Power Washing
Lead Grade: C
Name: Jennifer (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them get more leads through effective cold calling strategies. In this call, we connected with a property manager in Charlotte to schedule a visit for power washing services. The manager expressed interest in receiving information and setting up a time for an estimate. This is a great example of how cold calling for leads can help home service companies expand their client base. Below is the redacted transcript to protect privacy.
Ai Transcript:
**Phone Staffer Caller:**
Thank you for calling (redacted) Apartments. This is Jennifer. How can I help you today?
**Lead:**
Hello Jennifer, good afternoon. This is Kim. How are you?
**Phone Staffer Caller:**
Good, how are you?
**Lead:**
Oh, very good. Kind of dealing with coffee right now, but anyway, I hope you had yours. This is kind of like my lunch break.
By the way, I’m actually taking my chances here. To be honest, I’m calling from (redacted) Power Washing Services, and we’re actually doing some work there for the next two to three weeks.
I’m just trying to see if we could possibly have just maybe 10 to 15 minutes to stop by and give you some information.
**Phone Staffer Caller:**
I’m sorry, you said you’re with a washing—sorry?
**Lead:**
Oh yes, is the connection bad?
**Phone Staffer Caller:**
Oh, sorry about that. Let me try again.
**Lead:**
How about this? Can you hear me better now?
**Phone Staffer Caller:**
Oh, perfect.
**Lead:**
Yeah, so I’m calling from (redacted) Power Washing Services.
We power wash and soft wash parts of properties. Right now, we’re doing some work near your office.
I just wanted to check if you have 10 to 15 minutes so our project manager could stop by and provide some information.
There’s no obligation at all—we just wanted to see if you’d be open to learning more for future reference.
**Phone Staffer Caller:**
Yeah, that’s totally fine if you wanted to drop off information.
**Lead:**
Oh, that’s perfect! The earliest we could come by is Monday, March 17. We also have some other nearby appointments that day.
Would that work for you, or would you prefer another day?
**Phone Staffer Caller:**
Monday is fine.
**Lead:**
Got it. Do you usually do power washing in a particular timeframe—maybe second or third quarter?
**Phone Staffer Caller:**
Yeah, traditionally, we do it in the second or third quarter.
**Lead:**
Got it. Are there specific areas of the property that typically get power washed—like breezeways, rooftops, patios?
**Phone Staffer Caller:**
I honestly don’t remember who we’ve used before. It might depend on what’s needed at the time.
**Lead:**
Got it. Just to confirm, your address is (redacted), Charlotte, North Carolina (redacted)?
**Phone Staffer Caller:**
Yes, that’s correct.
**Lead:**
Perfect! And Jennifer, are you the property manager?
**Phone Staffer Caller:**
Yes, I am.
**Lead:**
Oh, perfect! And can I get your last name?
**Phone Staffer Caller:**
It’s (redacted).
**Lead:**
Great. And your first name, Jennifer, is spelled J-E-N-N-I-F-E-R, correct?
**Phone Staffer Caller:**
Yes, that’s correct.
**Lead:**
Perfect. What would be the best email to send information to?
**Phone Staffer Caller:**
It’s pretty long. It’s (redacted).
**Lead:**
Perfect, I have (redacted).
**Phone Staffer Caller:**
Yes, that’s correct.
**Lead:**
Thank you so much! You mentioned you’d be available for approximately 10-15 minutes on Monday, March 17, for our project manager to stop by and do a quick tour to provide an estimate, correct?
**Phone Staffer Caller:**
Yes, that’s fine.
**Lead:**
Great