Type: Power Washing
Lead Grade: C
Name: Jennifer (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
At Phone Staffer, we help home service companies get more leads through effective outbound marketing strategies like cold calling. In this call, we reached out to a property manager in Charlotte to schedule a time for our client, a power washing company, to drop off information and provide an estimate for cleaning breezeways in an apartment complex. This is a great example of how outbound marketing for home service companies can generate opportunities and build relationships with potential customers. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
**Phone Staffer Caller:**
Thank you for calling (redacted) Apartments, this is Jennifer. How can I help you today?
**Lead:**
Hello Jennifer, good afternoon! This is Kim, how are you?
**Phone Staffer Caller:**
Good, how are you?
**Lead:**
Oh, very good—kind of running on coffee right now, but anyway, I hope you had yours. This is kind of like my lunchtime thing.
By the way, I’m actually taking my chances here, to be honest. I’m calling from (redacted) Power Washing Services, and we’re actually doing some work in the area over the next two to three weeks.
I’m just trying to see if we could possibly have maybe 10 to 15 minutes to stop by and give you some information.
**Phone Staffer Caller:**
I’m sorry, you said you’re with a washing service?
**Lead:**
Oh yes, the connection was a little bad. Let me try again—how about now? Can you hear me better?
**Phone Staffer Caller:**
Oh, perfect.
**Lead:**
Yeah, so I’m calling from (redacted) Power Washing Services.
We power wash and soft-wash properties, and it so happens that we are doing some work near your office address.
I just wanted to ask if you might have some available time—maybe 10 to 15 minutes—so our project manager could stop by and provide some information.
This is definitely no obligation at all; since we’re already in the area, we wanted to see if you’d be open to getting some details for future reference.
**Phone Staffer Caller:**
Yeah, that’s totally fine if you want to drop off some information.
**Lead:**
Oh, that’s perfect.
The earliest we could stop by—because we already booked appointments with other nearby places—is Monday, March 17.
Would that work for you, or would you prefer another day?
**Phone Staffer Caller:**
Monday is fine.
**Lead:**
Got it.
And when do you usually schedule power washing, in case you’re interested in our proposal?
**Phone Staffer Caller:**
Traditionally, we do it in either the second or third quarter.
**Lead:**
Got it.
Are there specific areas on the property that you typically have power washed—like walkways, rooftops, breezeways, patios?
**Phone Staffer Caller:**
I honestly don’t remember who we usually use—it probably depends on what needs power washing at the time.
**Lead:**
I just want to confirm your address—I have (redacted).
**Phone Staffer Caller:**
Yes, that’s correct.
**Lead:**
Great!
And Jennifer, you’re the property manager?
**Phone Staffer Caller:**
Yes, I am.
**Lead:**
Perfect.
And your last name—just so I can send you an email?
**Phone Staffer Caller:**
It’s (redacted).
**Lead:**
Got it. And your email?
**Phone Staffer Caller:**
It’s (redacted).
**Lead:**
Perfect!
So I have:
– (Redacted) Power Washing Services will stop by on Monday, March 17.
– You’ll be available for approximately 10-15 minutes so the project manager can do a quick walkthrough and provide an estimate.
– Preferred time: Morning, between 9-11 AM.
Does that sound good?
**Phone Staffer Caller:**
Yes, that’s fine.
**Lead:**
And just in case something comes up, is there a backup time that would work?
We could also schedule between 1-3 PM or 3-5 PM that day, or even set it