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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Viswanathan (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Clarksville

Intro:

At Phone Staffer, we focus on helping home service companies generate more leads through effective cold calling strategies. In this transcript, we reached out to a homeowner in Clarksville about scheduling a free estimate for power washing services. The homeowner showed interest in having the exterior of their house cleaned and preferred communication via text, which was noted for future follow-up. This is a great example of how outbound lead generation can help home service companies connect with potential customers and increase business. Below is the redacted call transcript to maintain individual privacy.

Ai Transcript:

“`
Phone Staffer Caller: Hello, hi is this Viz Wanep?

Lead: Yes.

Phone Staffer Caller: Hi. Hanna here with (redacted). We’re actually calling the neighbors in your area, Cashel Court. I’m checking if I can book you in with an estimator. He will be in the area next week and he can give you a free estimate for the exterior of your house to be power-washed. Will you be available Monday or Tuesday for a free estimate, sir?

Lead: If they want to come and do it and just leave something outside, yep. But what is the cost normally for power washing?

Phone Staffer Caller: That actually depends with the estimator. His name is John (redacted), so he can come Monday, check the area and then give you the estimate of how much. And if you have any other questions as well, would that be fine?

Lead: I have done it every few couple of years. I’m doing it maybe, you know, so it’s not like I want like a… Yeah, he can come and take a look and just drop an estimate. Yeah, we are working, so he can just – whatever it is, he can just put it on my… stick it on my home wall.

Phone Staffer Caller: That’s funny. So you’re not there? If he will go there Monday 12 p.m. to 4 p.m., you’re not there?

Lead: Yeah, I may or may not be there.

Phone Staffer Caller: Okay, um, if not, then after he checks it, he can call you and give you the estimate.

Lead: He can just text me. I don’t want him calling this number when I’m on those things. He can check with an estimate. I know how much it costs; I had a previous guy come on. I know how much it costs, so if it is in my range, I can, you know, just do that.

Phone Staffer Caller: Okay, and what is the business name too? Because I don’t know, you know.

Lead: Okay, note of it.

Phone Staffer Caller: Thank you so much. Let me just confirm the address. It’s (redacted), Clarkville, (redacted).

Lead: And the number that he can reach you?

Lead: I don’t want him to reach me on phone. I just want him to text me, not reach me on the phone, because I don’t know how you got my number. You know I get a lot of calls like this. This is the only call I took on because, yeah, I do want my home to be power-washed. That’s why I took the call, but the thing is, I don’t want people calling my number.

Phone Staffer Caller: Yeah, I’ll inform John to text you on this number ending in (redacted).

Lead: Yeah, ok.

Phone Staffer Caller: Thank you. Um, thank you so much. You do have a great day and keep safe.

Lead: Yeah, thank you.
“`